I need to talk to someone about the square reader and few other things. Our fees this month was almost $1000 because of the 1.9% taken. Banks charge 0.5 to 1%. This is unacceptable, and really considering moving to Kounta that can actually integrate with bank Eftpos machines. Being in the restaurant industry our profit margin is not much so a $1000 just gone I will not accept. I need a contact number to a person that can give me options and answers or we will be leaving really soon.
Hey @bosches,
Thanks for getting in touch.
Please feel free to reach out to our team on 1800 760 137 if you've like to discuss further!
That does not work, tells me to enter a code, which I dont have and if I go on the link it takes me to self search support.
Now they also did not pay us the Terminal money. So we are $1200 short on payment and I cannot contact someone, this is sh*t.
Hey @bosches,
Looks like you may have called just after we closed. You don't need to enter a code if you're calling 9am-5pm, please give our team a call during these hours.
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