Why do I have an $80 charge on my square reader that has not been deposited?

[The title of this thread has been edited from the original: Hello my name is Dean Edwards. I have an $80 charge on my square reader that has not been deposited]

 

  • Hello my name is Dean Edwards. I have not received an $80 charge from a customer. I need you to take care of this.
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Square Champion

Solution

HI @De3030an 

 

Have you reached out to customer support?  Being an open only one forum, we are not able to drive into specific account issues.  But if you reach out to customer support (click link my signature), they should be able to see what is going on with your missing charge.

Dan
Square Champion
Check out Square support center for additional help.




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Square Champion

Solution

HI @De3030an 

 

Have you reached out to customer support?  Being an open only one forum, we are not able to drive into specific account issues.  But if you reach out to customer support (click link my signature), they should be able to see what is going on with your missing charge.

Dan
Square Champion
Check out Square support center for additional help.




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Square Champion

And to add to minion's reply, when was the charge taken? Do you see it on your backend?

My Girlfriend's Wardrobe est. 2012

Preston & jayne est. 2023


Downtown York Pa


Square user since 2012
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