Stolen information identity theft

Someone is using my personal information and they opened up an account in my name. I have police reports to back this up. They did have a driver's license stuff in my name. They also stole my Bank of America card and used it yesterday. And my social security number. What should I do?

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Square Community Moderator

Best Answer

Hi there, @rebeccayoder04

 

I've moved your post to a private board, so we can get some more details from you.

 

I'm sorry to hear this issue is what brought you to the Seller Community. Did you previously have a Square account before your identity was stolen? 

 

Please be sure to follow @Candlestore 's steps as well. 

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Square Champion

@rebeccayoder04 ;

From a quick google search an an AI response:

 

If your identity has been stolen, you can take the following steps: 
 
 
    • Report the theft
      File a report with the Federal Trade Commission (FTC) online at IdentityTheft.gov or by calling 1-877-438-4338. You can also file a police report and include a copy of the FTC Identity Theft Affidavit. 
       
       
    • Contact creditors
      Call the fraud or security departments of any creditors that have been affected, including credit card companies, banks, phone companies, and utility companies. Ask them to close or freeze accounts, and to report them to credit bureaus as "closed at consumer's request". 
       
       
  • Place a fraud alert
    Ask the credit bureaus to place a fraud alert on your accounts. You can also apply for an extended fraud alert that lasts for seven years. 
     
     
  • Place a security freeze
    Ask the credit bureaus to place a security freeze on your accounts. This prevents creditors from accessing your credit file without your authorization. 
     
     
  • Check your credit report
    Monitor your credit reports regularly, especially for the first year after you discover identity theft. 
     
     
  • Contact the IRS
    If your Social Security number was stolen, the IRS may be able to help. 
     
     
  • Get a recovery plan
    IdentityTheft.gov can provide a recovery plan that includes steps to take next, phone numbers, and letters to send. 
     
     
 
  • Identity theft | USAGov
    May 3, 2024 — How to report identity theft. To report identity theft, contact: The Federal Trade Commission (FTC) online at IdentityT...
    Candlestore_0-1727641752086.png

     

    USA.gov
     
     
  • Lessons From the Field - Steps for Victims of Identity Theft or Fraud
    Continue to check your credit reports periodically, especially for the first year after you discover the identity theft, to make s...
     
    Office for Victims of Crime
     
     
  • Identity Theft and Your Social Security Number
    (over) Visit IdentityTheft.gov to report identity theft and get a recovery plan. IdentityTheft.gov guides you through each step of...
    Candlestore_1-1727641752096.png

     

    SSA
     
     
     
     
 
Generative AI is experimental.
 
 
  • I would also call Square as soon as you can to freeze your account(s).  Their number is in my signature line below.

 

Sorry to hear this has happened to you.

Keith
Owner
Pocono Candle

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Square Community Moderator

Best Answer

Hi there, @rebeccayoder04

 

I've moved your post to a private board, so we can get some more details from you.

 

I'm sorry to hear this issue is what brought you to the Seller Community. Did you previously have a Square account before your identity was stolen? 

 

Please be sure to follow @Candlestore 's steps as well. 

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