square contacts stopped syncing in mailchimp

everytime i got a new appointment through my square appointments app it would automatically sync into my mailchimp account so i can send them an email. 

out of nowhere, it stopped syncing new customers. i have disconnected and reconnected my square to my mailchimp but it did not solve the issue. been trying to find an answer on this board but have not. thank you!

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Square Community Moderator

Hello there, @lrs 

 

I haven't seen any reports of issues while integrating with Mailchimp. Since all Square integrations (like Mailchimp) are created by the respective third party, I recommend getting in touch with Mailchimp so they can open a ticket if necessary to address this inconvenience you are experiencing. 

 

 

Let me know if you have any other questions.

JJ
Community Moderator, Square
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I am having the same issue! Any resolution ? I can't contact MC because I have a free plan

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