spam messages in the square inbox

[arboristsupply]

All of a sudden we have a huge uptick in spam messages in our square inbox.  Is there a way square could maybe prevent the onslaught of these?

If not it would be great if you could delete or archive a message, as all these spam ones really clutter up the feed of new legitimate messages. Thanks

[Stacelyn24]

Hey there! 👋 You're definitely not alone — I’ve noticed a big uptick in spam messages recently too, so it seems like something has shifted on the backend.

🛑 While there’s no built-in spam filter (yet):

• Square Inbox doesn’t currently offer filtering or archiving, which makes it tough when you’re trying to keep legit client messages front and center.

• You're right — a delete/archive/mute feature would go a long way in keeping the inbox organized!

📝 Here’s what you can do right now:

1. Use Message Labels (if available on your plan):
   Create a “Spam” label and tag unwanted messages to help keep them separated from your real customer convos.

2. Submit Feedback
   Square’s Inbox is still evolving — use Settings > Feedback in your dashboard to request:

   • ✅ Automatic spam detection or filtering

   • ✅ Ability to delete/archive conversations

   • ✅ Option to block certain users or mark as spam (like email platforms do)

The more of us that flag this, the sooner it’ll get prioritized. 📣 For now, tagging or ignoring the thread is unfortunately the only workaround. But I’m with you — hope Square implements a fix soon!