Trigger Email Automation from Form Submission on Website

I'm trying to set up what should be a pretty straight forward email automation.

 

I'm opening a new store & I have a page on my website with an email subscription form (www.trythesweetspot.com/highland) [I use Square's native website builder]

 

I'd like to set up a custom automated email that get sent whenever someone fills out the form and subscribes for updates. 

 

Square's email marketing tool has pre-set automation audiences, but no ability to create a custom one like this as far as I can tell. I can export the email addresses and/or query for them to send one off emails but I want an automated one to go out every time someone signs up.

 

Is there any way to do this?

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Square Champion

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Hey @dylrich20.  As far as I know, unless I missed a recent memo, there is no way to automate this except using the method you described.  The only recommendation I can give you it so head over to the Ideate Board and submit a feature request for a new marketing automation.  If you decided to do that, please come back here and post a link to that request as I, for one, will be happy to upvote/like it and add my comments.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Square Champion

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Hey @dylrich20.  As far as I know, unless I missed a recent memo, there is no way to automate this except using the method you described.  The only recommendation I can give you it so head over to the Ideate Board and submit a feature request for a new marketing automation.  If you decided to do that, please come back here and post a link to that request as I, for one, will be happy to upvote/like it and add my comments.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Hi-

 

Any updates on this topic? I'd like to set email automation for new subscribers to our site. It's a great opportunity to have a series of emails welcoming them, telling our story and then asking them to make a purchase. 

 

Thanks in advance.

farmersash
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