Square Online Coupons Migration to Square Marketing

This week I went to the Coupons page in Square Online and saw this message: 


Upcoming changes to coupons
Migrate your coupons to Square Marketing by Mar 25
Coupon creation and management tools are moving from Square Online dashboard to Square Marketing. You'll need to recreate existing coupons using Square Marketing by March 25, 2024. All existing coupons will be disabled on this date. This change lets you manage and edit coupons in one central location—whether for your online website or email campaigns.
 

But when I go to Coupons under Square Marketing, the options are not the same. For example, you cannot add any restrictions to the coupon like I could under Square Online Coupons: 

* I cannot restrict the coupon by purchase size (i.e $5 off any purchase over $25) 
* I cannot restrict the coupon to one per customer 
* I cannot limit the total number of coupons available 

Are there plans to match the capabilities in the old coupon product to the one in Square Marketing? 

Some of this flaws make the product unusable. For example, if I can't restrict coupon by purchase size, people could buy $5 items and get them for free all day long. 

I would appreciate any help you can provide. 

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Square Community Moderator

Hi there, @lulietbakery 😀👋

 

Here are the coupon capabilities within Square Marketing :

  • Entire sale coupons
  • Item-based coupons
  • Category-based coupons (for new Square Online sellers only at this time)
  • Fixed amount discounts
  • Percentage off discounts
  • Free shipping coupons (available by March 25)
  • Free local delivery coupons (available by March 25)
  • Ability to reuse coupon codes
  • Set coupon start date
  • Generate link for coupon sharing
  • Set coupon end date to Never
  • Ability for Square Online to read active Marketing coupons to display on the personalized order screen or pop-ups  

Square Marketing coupons do not currently support the following features (but will come at a later time):

  • Editing coupons after creation
  • Minimum order coupons
  • Advanced coupons reporting
  • Limit total number of coupons
  • Limit number of coupon usage per customer
  • Free shipping coupons that only apply to certain shipping methods

Hope this helps!

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Is there an estimated time for some of these features? 

 

A fixed dollar amount coupon without a minimum order limitation is practically unusable. 

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Can we please be able to delete a coupon? I messed up on the creation of 3 codes and I want to get rid of them instead of keeping them there

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