Hi @TrinityTreasure Here is a summary of how these lists are different. These are lifted from the referenced documents. I hope they help clear up any questions, but let me know if you have any further concerns.
Expanded Reachable Customers announcement (10/2016)
Reachable customers include:
- Any customers you have imported or added to the directory that have an email address
- Customers who’ve visited you at least once within the last 12 months, AND
- Paid with a credit or debit card
- Elected to receive a digital receipt via email
Customer Directory updates (12/2020)
Email Subscribers does not include customers who have unsubscribed, nor does it contain email addresses that have bounced.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
