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Is there any update on this?
I have way too many Square Messages & theres no way to organize them like emails.
How do we delete them?
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Hello there @MaineSurfers,
Thank you for following up on this. This is currently not a feature with Square messages. I have moved this over to our Ideate Board, our new process of tracking feature requests. As soon as there is an update on this request we will make sure to update this thread. I know waiting for something to be built out is very hard so I appreciate you hanging in there! To learn more about how feature requests work, please see this post (squ.re/Ideate-Commuity) from one of our Seller Community Moderators.
In the meantime, keep an eye out for any updates in our Seller Community. We appreciate your input! 🙂
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question ✨
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I have soooo many spam calls showing up in my messages how is there no way to delete or archive these so I can actually have an inbox of clients rather than spam missed calls?
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Messages in square app is piling up. Was wondering if there was a way to delete old messages?
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Hi @Clarkcl58, this question was previously asked and submitted by another seller. I have merged your submission with the other request here.
Please check out the response from our other Community Moderator above.
If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime in to the request, the more likely it is to catch our product team's eye.
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I agree! For me, the issue is numbers from non clients (spam, junk calls, etc) that I get on a daily basis. This clogs up my Messages and how I view them. If things worked like on my phone or email, I could delete the messages that don’t matter, leaving behind the ones that do.
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My site has been live for 2 hours and I already have 5 spam messages. We need a better capcha and we need a way to delete messages so I don't have to wade through spam
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Has there been any updates on the ability to delete messages from clients?
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Any updates on this request? It seems silly to have a messaging inbox with no way to sort or delete messages...
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Any updates on this very simple feature being rolled out? Been a few years now, absolutely wild to pay for a messaging service that lacks the most basic features like being able to delete a message.
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More than 3 years since the initial request for a basic function? Having no way to delete irrelevant, spam or old messages is ridiculous.
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Waiting for an update on this! We are in desperate need to organize our messages. Waiting for years 😤
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seriously what is going on here?? So basic
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My guess is they never intended to make changes under the current subscription price of $10. If you’re not aware, they’re doing away with the $10 Messages subscription starting in September I believe. The only choice is to upgrade to the new Plan which starts at $40 per month and comes with a ton of extra stuff not needed if you’re solely using the messages feature. Very disappointing as this isn’t cost effective for my small business, and I will now be losing my phone number that is on all of my advertising.
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