So, I think this is a bug and not a feature request. I’ll start here for now. Here’s the scenario:
- A customer pays with a card that is enrolled in automatic e-receipts from Square.
- When the Loyalty screen appears (I’m using Restaurants POS) the phone number attached to the payment card is pre-populated for the Loyalty signup. However, data entry into that field has been disabled. So…
- If the customer wants to use a different number for their loyalty program (say, they want to use their spouse’s number for that but keep their number for receipts) I have to manually add them to the loyalty program the hard way.
To me, it seems that the bug is that the phone number field is locked for cards when receipt phone numbers are pre-populated into the loyalty signup screen. The field should be edit-enabled or there should be a button (or something) to say “Use another phone number.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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