I am having problem taking a payment from a client who is in Australia. The zip code doesn't go in

[Mbayefall]

I am having problem taking a payment from a customer who is in Australia. The zip code is not going thru.

[RobynR]

Hey @Mbayefall,

Are you encountering an error message?

If so, could you provide a screenshot? Please ensure that any personal or sensitive information is not visible in the screenshot. This will help us better understand the issue you're facing.