Hey @jake9823 . This needless confusion was caused by Square making an announcement and telling everyone to immediately switch to the Marketing Coupons, even though they knew that this new Marketing Coupons things was not ready, yet. Honestly, I’m having a hard time believing that they did this, but they did.
While the announcement said that we should start migrating our existing coupons IMMEDIATELY, it did not mention the fact that it might be until March 25 until the new coupons were fully functional. It seems from the discussion in the announcement that things like Limited coupons (which you are wanting) will be available by March 25, but that they might not be available now. I’ve seen a few new features pop up over the last week so I can tell they are working on this.
If you don’t have a lot of existing coupons to move, I would strongly waiting until closer to 3/25 to do this migration. For the life of me, I can’t understand why Square made an announcement and made it seem so urgent to do something NOW that can’t be done NOW. It has only caused angst and confusion, not to mention anger. But it is where we are. This was not the best roll-out of a new feature that I’ve seen lately.
According to posts in the announcement, the Limited-use coupon feature will be in Marketing Coupons soon. Again, I’d just recommend patience and maybe waiting until the third week of March or so to migrate your coupons.
Also, note that limited coupons will now require you to be a paid Marketing seller, per the announcement.
Let me know if you have more questions.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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