Does Square offer email marketing in Canada?

[Pronail]

Does Square offer email marketing in Canada?

[EJ_ · Accepted solution]

Hi there. 

Our Customer Engagement and Email Marketing features are only available in the U.S. at this time.

I'll definitely send the ask over to our Product Team. If we make any changes to the availability we'll be sure to announce it!

[NailsAve]

Here's hoping soon. Thank you- Abby

[LukeNieuw]

Any update on this? I would LOVE to have Square Marketing and utilize marketing at the POS level as opposed to a separate fragmented system. 

[AshleyK]

@LukeNieuw unfortunately, no updates to share yet. 😞

[autoleather]

Is there an update on this?  I moved over from weebly and require the email marketing feature and it was great not having to leave weebly to do that.  What's the hold up? 5 years later...

[nika]

Sorry @autoleather. No updates for the Canadian market yet.

[Heidi11]

This would be an amazing feature for square to include with the point of sale. I hope it can be rolled out soon - it would be so much easier to do it through square than to have to explore using other software or doing it manually using a customer directory.

(*fingers crossed*)

[CYC_Canada]

This reply created from merging an existing thread: "Does Square offer email marketing in Canada yet?" The author has been notified via email.

Does Square offer email marketing in Canada?

[SamuelDesgagne1]

Hi,

If you are talking about mailing list, in the merge with weebly had this feature. You could do everything from your online store as link item directly to your email marketing, categories and more. It looked so nice of a feature! But you can't access it now directly from your online store.

You need to go that link and it's kind of sketchy to do it that way :

https://promote.weebly.com/

I don't know why this feature got lost. Hope it come back soon as i ditched my old mailing software to switch to this.

Hope it helps,

[craftycreations]

Email marketing is available in Canada.  We just used it to send out our first newsletter.  It's under marketing in the online dashboard

[LukeNieuw]

Yes, That is through the Online Store. Square has a product called Square Marketing that works from the POS level. It's not yet available in Canada.

[SamuelDesgagne1]

@craftycreations can you tell me where? I really can't find it

[craftycreations]

From the main dashboard, click on online.  On the menu at the left there is a section called marketing.  Under that there is an email tab

[SamuelDesgagne1]

I got marketing and email in insights tab. 

But i can't see where i can build an email.

Got another section called email setup but it only concern confirmation email from orders.

Any idea?

[nika]

Hello @SamuelDesgagne1! 

From your Dashboard head to Online > Email setup. You should see a section where you can edit emails to be sent to your customers.

[SamuelDesgagne1]

Yes that's what i said, i can edit email that are sent automatically like order confirmation, but i can't send email marketing/newsletter in there. Send newsletter to a mailing list. Kind of weird since there is an option to collect email for this on the website...

[nika]

Sorry if I misunderstood @SamuelDesgagne1. Square Marketing isn't yet available in Canada but it's something our team is working towards.

[LukeNieuw]

I will gladly Alpha test it in Canada when you guys want to start!

[SamuelDesgagne1]

Like i said earlier, it seems to work trought https://promote.weebly.com/

But i don't know how much i can trust it

[LukeNieuw]

That is what I currently use to send emails outside the automated ones. It works well for me. BUT I would rather have it at the POS level and not only Online Store.

I have the Marketing Tab in my Online Store that brings me right to it.

But maybe they are working on converting it over to Square Marketing? This would be good news.