Adding new customer changes to square reatil

new layout is not helpful, the birthdate scroll wheels not user friendly and the @@Hotmail/@gamil/@aol address fill in menus is gone.  So this month they changed the layout to add a new customer for SQ retail.  And it is not good at all.  I used to be able to add a customers email address and be able to have choices of two auto fill Hotmail, AOL, Gmail, and such. That is now disappeared. And by holding the @sign it does not give me a choice to add in any of the directories for email addresses such as an iPhone does. At the very bottom is the scroll wheel for dates and unless you take the scroll wheel that defaults at 2024 to another year you cannot change the month or date. Also, if you hesitate for point five seconds it will already add whatever date the scroll wheel stopped at. I realize I could put the customers name in there and then go back to edit their profile which has the old layout for email addresses and birthdates. But we are still in our infancy and we add new customers every day to our business. In fact, one out of four customers every day is still new to us.  is there any way to go back and default to the old layout? Or is there any possibility that square will take the layout back to the old version in order for this to be user-friendly?

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Square Community Moderator

Hey there, @Jshayes 👋

 

I'm sorry that this change has been frustrating for you. I have reached out to the product team to see if you are able to go back to the previous layout or if it will remain this way moving forward. 

 

I will let you know as soon as I hear back.

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