Hey @SimonH — thanks for bringing this up! To my knowledge, this update does not work with connected terminals. I've raised this question internally and will get back to you with any information or workarounds as they're available. Appreciate your patience here.

Concerned I've seen several confusing notifications that this update is soon to be pushed on everybody, coming out of Beta.

Is this the case? And is the connected terminal issue sorted?

This is really concerning me too. In release manage on two of my accounts in UK it says public auto rollout starting 11th March.

My main concern with this is that any open bills on the system prior to the roll-out will be lost (that's my understanding and what I've been told by Square support). I've had no solution on how to resolve this either.  A massive issue for us as we have Bills left open for rolling bar tabs. 😞

I find it baffling Square would general release a feature that they know will cause customers to lose access to data (open bills). Nobody of sound mind would do that so I'm hoping and praying they pause the rollout and build a fix to migrate open bills to work with the new Order & Pay rollout.

I too am upset about this as its still considered a "ECOM" charge. the whole card not present for online transactions is still mind blowing to me but card charges in general are still mind blowing to me as we are pass the part of charging the sellers for the "convenience" if anyone should be charged its the customer. they are the ones using it, we have to take it as it is the main form of currency now. just think if they were charged separately by the card carrier instead of us then card carriers could compete on the consumer level vs the service level. Oh to dream where the business didn't have to pay more to take a payment.

Scan to pay is optional. you can chose to use or not use scan to pay in the device profiles settings.

ticket visibility seems to be working the same as before any permissions set before are carry over. they will see the multiple options on the side bar but only check they have access to will be visible.   

We either - I noticed there is a tickbox in device profile to enable Payment by QR code, so I'm hoping we can uncheck that and it will remove the feature.

I think Square should just charge the agreed rate on the account personally.

As a fellow pizza place, this is a big one for me. Talking to the Square Development teams they ARE pushing this update and it was going to be live in the next couple of months. It's tied into the new Order experience and you can setup workflows to treat all orders with the same functionality as online orders, including assigning a time. It'll fix so many things for us, including the KDS being usable again.

This is great to hear, it would help us tremendously... 

I believe so, yes! I’m UK and this is already available in release manager to enable now. It says it’s being rolled out automatically starting 10th March.

I can’t seem to find the pre-authorisation feature in the uk? Do I need to just close all the tabs and it will show up? I don’t have anything in my release manager

Joss
Owner of The Pigs Nose Inn
Square Champion, Innovator, Advisor & Beta Member
Pigs Nose Inn, Devon TQ7 2BY
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When I enabled the Order & Pay in release manager to to test, pre-auth for bar tabs wasn't available - so I'm wondering if pre-auth is going to be US only initially? I hope we get it soon as it would be amazing for us. 

The open tickets go into a sort of limbo. 
I switched to the new system and found this out. 
I was able to switch back and then close those tickets out and then proceed switching again to the new system. 
You should be able to move those bar tabs into “House” accounts before switching and not have any issues.