Where to find pairing pin?

[infonbyt]

Hi there.. trying to pair new square reader and it's  asking for a pin.. can't find that anywhere on box. Any ideas?

[Laurie_ · Accepted solution]

Hi there @infonbyt,

Thanks for reaching out with your question.

If you're being prompted to enter a 4-digit code in the app, it may be because you have enabled your owner passcode. 

Firstly, you'll need to enter your passcode so that you can disable this security if it's not required. To access your passcode, navigate to your online Square Dashboard > Account & Settings > Personal Information > Sign in & Security.

Once you have your code navigate back to the Square Point of Sale app, select More > Settings > Security, and disable passcodes.

We've included the steps for updating your main Account Settings here. 

Let me know if you have any further questions here!

P.S. I noticed it's your first post here on the Seller Community - welcome! 👋