VERIFY YOUR IDENTITY

[LostYao]

Hello, I use the company information legally registered in the UK to apply for a square business account, but it seems that the VERIFY YOUR IDENTITY step can only be filled in according to the information format of British citizens, which is very unreasonable. Now that global companies are so common, the suggestion should be relaxed This format limitation provides customers with more convenience. In addition, since the application is a company account, sufficient valid company information should be provided. Personal information verification only needs to verify the relevance and uniqueness. I don’t understand why this The matter is so complicated that this is not necessary information for payment security. In the end, I don’t know how to solve the problem that only British employees can verify personal information. Please provide a more agile and reasonable solution, thank you.

[k_atie]

Hi @LostYao, thank you for your post and for flagging this. 

I'm not too sure what you mean by format. Could you please share a screenshot of the format you are referring to? I may be able to provide you with some guidance on signing up. Thanks!

[LostYao]

Thank you for your reply.

When I applied for a business account, I found that this page can only fill in the information of British citizens. If I understand something wrong, please guide me to fill it in better.

Thanks again.

[k_atie]

Thank you for clarifying @LostYao. The screenshot is helpful.

At the moment, our system can only allow our sellers to sign up using a phone number that corresponds to the country they are signing up from. So if you are signing up to a UK Square account, we will only be able to accept UK numbers at this time. We cannot accept foreign phone numbers at this time. 

I can definitely understand why this would be an inconvenience, though. I'll make sure to pass your feedback over to our team to take into consideration. 

Let me know if you have any other questions! 

[LostYao]

I'm very happy to have received your response. I think that if companies really like your services, they will find ways to bypass these requirements of no practical value, but this will undoubtedly increase the operating costs of the companies, sacrifice the experience of the companies, and consume the enthusiasm of the companies. I hope you can get better and better.