Smart discounts win, emotional discounts lose

Discount codes are powerful, and they’re also easy to abuse when sales feel slow. What usually happens is when sales dip for a few days, panic kicks in, and suddenly there’s a 20% off code floating around.

 

What we see across TicketsCandy events:

- Events that run constant discounts sell about 12% more tickets but earn up to 18% less total revenue.

- Public discount codes get shared beyond the intended audience about 40% of the time.

- Limited, targeted codes convert 2x better than open, site-wide ones.

 

Discounts work best with a clear purpose: reward early buyers, partner with a specific community, or reactivate past attendees. And they work worst as a stress response.

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