Square Champion

Just an observation

While the community feature is all around quite helpful, I wonder if any thought is given to how easy or how hard it is for folks to find. When one logs onto Square, there is no direct link to this area.  Had I not bookmarked the page, I would have to resort to the search function to get to this area.  Would it not be more practical (and inviting) to have a link for Square users to jump to it?  

Bonny Wagoner
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Square Champion

Hi @bonny.. There is a direct link in the navigation menu.  Click on the help icon (question mark in a circle), and then select "Square Community." That being said, I wonder if other sellers would find it helpful to have a new icon in that bottom bar that goes directly to the community?

 

Screenshot 2026-01-01 at 10.21.38 AM.png

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Square Champion

Funny- I access it by clicking my account name from laptop upper lefthand corner...

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
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Square Champion

@DinaLRosenberg Another thing learned today!  I don't think I've ever clicked on my account name before.  Ha.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Square Champion

It's kind of like, if you know, you know, but if you don't... how many folks are we missing by it not being front and center?

Bonny Wagoner
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Square Champion

Well darn, I tried that on my desktop computer and I don't get that option.  

Bonny Wagoner
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Square Champion

It kind of begs the question, why have to click on a help icon just to go to the community area?  It's kind of like, if you know, you know, but if you don't... how many folks are we missing because they don't know it's there?

 

Bonny Wagoner
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Square Champion

I’ve bookmarked the link in a tab on my browser. However, I agree if there was a button on the dashboard, new users would likely see it and use it.  

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