Invoice Recurring on wrong day

I have started a weekly recurring invoice for a Thursday, but the service date is showing as the Friday. In Australia, any thoughts?

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Square Community Moderator

Solution

Thanks for reaching out, @Annapitch!

It sounds like this recurring invoice has the Service date scheduled for 1 day after the send date.

If you’d like to make the service date the same as the day this recurring invoice is sent, from your online Square Dashboard please complete the following steps:

  1. Navigate to Invoices > Recurring Series.
  2. Click on the invoice to bring up more information.
  3. Click Edit recurring series.
  4. Under Invoice details > Service date > Select Send date from the dropdown menu.
  5. Press Update in the top right corner.


Please let me know if you have any other questions!

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Square Community Moderator

Solution

Thanks for reaching out, @Annapitch!

It sounds like this recurring invoice has the Service date scheduled for 1 day after the send date.

If you’d like to make the service date the same as the day this recurring invoice is sent, from your online Square Dashboard please complete the following steps:

  1. Navigate to Invoices > Recurring Series.
  2. Click on the invoice to bring up more information.
  3. Click Edit recurring series.
  4. Under Invoice details > Service date > Select Send date from the dropdown menu.
  5. Press Update in the top right corner.


Please let me know if you have any other questions!

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Thank you!

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