Complaint

So someone has hacked my square credit card and square locked it down… the bad news is that I was leaving and just paid a large payment so I could use card to check in  st a resort. I’ve never had a problem either square before- but be warned if you ever do-there is NO customer service. They refuse to assist you. They are rude and unsympathetic to an urgent need to get the new card back up and running quickly. All I needed was the new number to give to checkin and they flat out refused. Need a manger or supervisor- okay… they’ll fill a form out and it will 3-5 business days. If you have ever had this happen with other cards like Apple or Capital one- then you know how much quicker they are. They have costs me $1000s of dollars over all of this. 

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