Card Surchage Exclusion

We have recently introduced Card Surchage which applies to the full cost of all payments made by credit cards.

 

Is it possible to exclude the surcharge from certain components - like the portion related to tips?

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Square Community Moderator

Solution

Hi @HBC-Admin,

You've raised a great question!

Currently, the amount you surcharge will be calculated on the total cart amount, including taxes and tips. I recommend passing on your feedback to our Beta Team regarding the ability to apply the automatic surcharge to just a portion of the total cart amount.

For any other questions about the Card Surcharges Beta, you can get in touch with our team via [email protected].

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.

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Square Community Moderator

Solution

Hi @HBC-Admin,

You've raised a great question!

Currently, the amount you surcharge will be calculated on the total cart amount, including taxes and tips. I recommend passing on your feedback to our Beta Team regarding the ability to apply the automatic surcharge to just a portion of the total cart amount.

For any other questions about the Card Surcharges Beta, you can get in touch with our team via [email protected].

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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