Why won’t square let me order a debit card?

I’ve been trying for weeks to get my debit card ordered it says everything was approved but when I go to order it it keeps saying “oops somthing went wrong” every time. Am I doing something wrong? I’ve asked around and no one has had the same issues.

970 Views
Message 1 of 3
Report
1 Solution
Square Champion

Solution

Hey @Bailiedhair.  For this kind of issue, you’re going to need to contact Square Support.  It sounds like there is an issue with your account that only they can resolve.  Even if other sellers had this issue, I can almost guarantee you that the resolution was found with support and not here in the Community, since we can’t get into your account to see what is going on.  They can.  Best of luck!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

View Solution >

945 Views
Message 2 of 3
Report
2 REPLIES 2
Square Champion

Solution

Hey @Bailiedhair.  For this kind of issue, you’re going to need to contact Square Support.  It sounds like there is an issue with your account that only they can resolve.  Even if other sellers had this issue, I can almost guarantee you that the resolution was found with support and not here in the Community, since we can’t get into your account to see what is going on.  They can.  Best of luck!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
946 Views
Message 2 of 3
Report

Hi @Bailiedhair are you using google chrome or another internet navigator, i had the same problem and just upgraded the google chrome and works.  

838 Views
Message 3 of 3
Report