Why does square decline legitimate checks

So I have tried to deposit 2 checks into my new square account and both have been declined. Reason says that a problem with the check has been detected. One of the checks is a government check from the state of Illinois. It is Ludacris. What kind of problem could this government check possibly have? 

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Square Community Moderator

Hello @Ceo4jnfg - Thanks for reaching out. I know this isn’t convenient, and I want to help. 

 

To clarify, is the other check a government check or a standard one? Do you know the exact error message you got? If you have a photo, that would be helpful. 

MayaP
Square Community Moderator
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