What good is a service you are not permitted to use

[SchragFarms]

I am getting quite fed up with this service. The last 10 times I tried to send out crypto, you denied all my attempts. The last 5 times I tried to use the card for purchases all of them were rejected. I even tried to transfer out funds to a linked card yesterday and the transfer was rejected and came back. Every payment I have had come into the account all show up as a card refund and to date you have the account showing as $0 in payments received. You have completely rendered my account as useless and have hi-jacked my money in the process. I am very upset about this and the service that has come with the account. I cannot access my funds or use them for anything and this has got to end immediately. I do not know what you have done here but it needs to be resolved now or I am taking my business else where. I am also very close to filing a complaint with the FTC and CFPB over your actions. You cannot take peoples money and then block the access to it. I will need a full response from you as to why you have done these things and a guarantee that this is not going to happen any more or I will ensure that sanctions are issued. Additionally I will need you to correct the account to show incoming funds as sales that count toward my net sales amount and not "card refund." Thank you

[Minion]

Hey @SchragFarms 

Sorry to hear about your poor experience with his service.  I am not familiar with this as I do not use this service from Square, but have you tried to contact customer support in the banking department to see what is going on?  I am sure that you have as you have mentioned you have tried this approximately 10 times.  I think a banking rep would be able to look into your account and see why this is happening and what they and or you can do to resolve the issue.