The social security number associated with my account is incorrect, and I can not edit/change it?

[The7onWalnut]

I am attempting to start a savings account thru square (to put aside sales tax and fees every month) and when I go to begin/create the savings account and "review your personal info" section has someone or somethings social security number. I can edit my name and address but not the social security. All we can see is the last 4 numbers-of which we have no idea who's they are. It is in grey and when you click the little info button it says, "This is the SSN you used to activate Square Payments. At this time, Square Savings accounts can only be opened by the individual who owns the associated Square account." 

I did have a partner start with me-and she left. The social security number ends in 4 numbers that are neither of our socials, and its not our EIN either. It appears just completely wrong...?

Is there a way to correct this?

[Gold]

HI, you can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

[Uprooted]

Was this possible to change I’m having the same problem 

[JJ_]

Hello there, @Uprooted, and welcome to the Seller Community. 

Please reach out to our direct support in this regard. They will be able to point you in the right direction to update this if incorrect for your account. 

Thank you for reaching out here!