Pending amount to be released

[Gwensgift]

I used my debit card to book a room and the hotel needed to hold $50 cleaning fee. I contacted hotel they have released funds. On my end it still says pending and amount isn't released its been 2 or more weeks. Hotel hold for 5-7 days. I need help 

[_Violet]

Hi @Gwensgift - I'm sorry to hear that this issue with your Square Card has brought you to the Seller Community.

For this type of issue, we'll need you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.