New Square Loan in 2024

I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!

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Sitting at 87% and nothing yet... checking daily. So frustrating. This is the LONGEST I have ever had to wait. Typically it's like clock work right at 77%. This will be my 7th loan.

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Square Champion

That's been the hardest part we've got so used to 70-75% like clockwork for years and this year no! It was trending higher % to paid off. I'm seeing more 80s pop up now though. 

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Its been trending higher for about a year to paid off. Lately, though 80s are making a comeback. It is slower after a holiday and takes about a week to kick in. Keep processing. 

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Sitting at 83% paid on a $48,000 loan. Really could use the capital for winter season. We are a salon and open Monday-sat taking pmts. We are on month 8 of pay back… every time we have paid back completely before receiving a new loan which is a bit frustrating….

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Same here. We've always paid back in full before receiving another loan. 

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Back in the day when I used square it was like clock work at 65-80% you would get a new one… now not even close and I am doing wayyyyy more money with them then before. I just don’t understand. There’s almost no point in taking them when you pay them off completely because for us the point is to renew and continue to grow until you cap out. If that makes sense 

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I’m just replying here because I can’t find my last comment, it’s very confusing keeping up with this layout! Lol Anyway, I was offered a 26.6k loan at about 75% paid off. I didn’t take it, 2 weeks later it dropped to 23.6k even though I was at 82% paid off and sales are up. I’m hoping to hold out again and see what the next offer will be but the last time I did that it dropped tremendously and I had to take it (couple years ago). I don’t think there are any algorithms, seems like it’s just all Willy nilly - I just wanted to give others a look at my offer to compare. We’re at 314k for the year, only 3% higher than last years sales around this time.

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Sitting at 89% paid early before feb 3rd min pmt and only half through the allotted payback time… all green and no offer yet… 

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Square Champion

Unfortunately, after 12 years it is the season. This isn't the first time I've seen it slow down a bit on offers and now it's the perfect time too! The Feds lower rates again a half a point but better than raising them! I know it's not a help but hold tight keep processing and after the 1st it usually lights up in here! Good luck!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Any help for me? All green. Just went from 69% & now at 74% just this week. Fingers cross bc looking at my other loans they issued on Saturday and Sundays lol. 

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I tend to be on a Saturday as well! I process like crazy on Saturday and try to trigger the algorithm to pick it off. My % has been crazy like most this past year. From 91% to my last at 69%. No reason why I am paying back by 6 months, not 18 months but the algorithm just seems to not pick it up and adjusting it correctly to the 18 months. Hopefully, after the 1st and things calm down lenders will let that money flow again! Good luck!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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I think Square loan department has problems recently . I have been with square since 2016 and have 18 loans with them 

usually 65-75% paying off they offer new loan but now 85% without offer 😭

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They are still lending out daily worldwide! As Square is growing and expanding their brand loans have increased in all honesty.  I know it doesn't seem like it but the amount of people who use public forums vs actual users is a drop in the bucket. I do agree that things are changing with loans. 12 years with square and until about 4/5 years ago I could almost guarantee an offer between 70-75%. Now, I can literally go from 91% to 69% with nothing changing in my processing really. It’s hard when you are waiting on an algorithm system to pick you off and trying to figure it out 😂 good luck! We have a list of about five things we believe that triggers it. That’s all based on years of trends though and not cracking a safe! Good luck to you really! 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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May I ask what’s the list of the 5 things that can trigger it? My hot water heater broke and messed up my floor. I need help. 

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This is just going off trends and watching other people ok? The algorithm has its own mind. But here you go! Increase in processing! The more you swipe those cards the better! The dollar amount is great as it’s eating up your loan but also a good mix of regular customers and new customers is great. That’s growth and the word is getting around. Please 🙏 try NOT to do chargebacks, returns, or the biggest one is disputed. Those trigger the system and a human has to get involved now. Too many will hold up a loan. If you have a return try to take care of in-store among each other first if not having 1 or 2 a year isn’t horrible and most have no issues. I’m retail furniture store and all of our furniture comes with a warranty already so I have a zero-return policy since day 1. 

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At 80% on a $30K and on my 4th Loan.  All previous done within 6 months.  All green across the board and $250K or more processing consistently for past 3 years.  Previously was offered at around 70-75%.  Reached out to Customer Service and got a repeat of exactly what is written on website (didn't even bother to try to explain if criteria changed).  Looking at other POS Systems now as Square has gone downhill in the past 12 months and with Customer Service like robots, I am afraid it will continue.

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Square Champion

This has been the trend from the summer till now. A higher percentage paid back for most. My last one was 81/84% paid back in March and June was 91% paid off before I received a new offer. Good luck to you!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Yep, me too. Your numbers (almost all of them) are identical to mine. Waiting at 79%. Good luck!

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Square Champion

Any news yet? 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Any news yet? Hopefully, you received an offer! Good luck to you!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Square Champion

We are all gonna have to remember that the days of 70% paid off isn't the norm any more. Very few posts have said the received one in the low 70s most (not all) are in 80s to low 90s. A good handful this winter completely paid off! So we know those days just aren't happening and we should be ready for it. As the Market and economy flex so do lenders. Square is processing loans everyday in record numbers. Only some square user post here. Good luck to everyone!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
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