New Square Loan in 2024

[SPPhotography1]

I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!

[ThePlantDealer]

What does it mean if the dashboard haven't updated since the day before yesterday? 

[ThePlantDealer]

Still haven't updated today. Weird.... Last update was on 10/9. 

[Paulynne]

The same is starting to happen to me.

[Twpchair]

Are you processing every day? If it keeps up I would try to reach out to @Sammie_C and see if she can look into yours and the few others grouped together here not updating. I did receive 2 different messages this past week about experiencing technical issues and they were working on them. What or where the issue was they don't say. But Sammi can at least look into it and get you back to working. Good luck!

[Twpchair]

Did you process or swipe cards that on those days? If so I didn't get any reports of technical issues they have been working on. I can usually check mine by 3 pm EST and im almost like clockwork from 1-3 pm daily. The only time it's later is if there has been an issue with the system. Keep an eye on it and if it goes another day or 2 and nothing is changing tag Sammie_C and she is amazing and check it out. Is your loan part changing or going down with sales? 

[Healthyketo]

🚨🚨I finally got an offer from square just now ‼️ it is a very low amount (a few thousand) I’m very happy just to see it moving along. I’m hoping it gets approved and I can pay off quickly and get a larger one. Waiting for an approval now 🙏🙏 

(Been paid off since June 28th) I hope it gets approved!!!! 

[ThePlantDealer]

Congrats!!!! 🎉 About time ha  

[Kbso11]

Congratulations! I hope it gets approved! They’re definitely a lifesaver sometimes.  Crossing my fingers to get one too!

[Koleen1234]

Thats fantastic news 

congratulations 🎈 

[Paulynne]

 Thank you God! I along with the rest of the community am happy for you. 

[CTC18]

So happy for you! I know you’ve been waiting a long time!

[Healthyketo]

Hopefully it gets approved 🙏

[Paulynne]

Update for me: i’m sitting at 87% paid, with only a few thousand left to finish out my $30,000 loan. I’ve had 15 loans with Square, and my sales have decreased over the past few months. I’m thinking my decrease in sales might be why I’m not getting an offer. But I’m still making enough to pay for a good loan amount. Prayerfully Square will look at my account and give me an offer soon. Lately my account updates have been skipping days. I’m not really sure what’s going on.

[maryanngregg]

I’m sitting at 82% on my 12th loan. Wind storm blew a giant hole in my roof in my main coffee shop building, so I reached out to see if I could ask about why it’s taking longer than usual. Texted chat and they said to email the loan link. I did and was surprised that about 12 hours later, got the generic/not personal reply. 
My coffee shop has a few slower days, then bigger ones, so my monthly sales are still the same. 
With the costs going up with Squares processing, the loans were a big incentive to keep using them, as it just comes out every day and makes life easier. 
I guess because I am personable with all of my customers, knowing without them, I don’t have my business, it’s time to find a processor who feels the same about me. 
Happy Saturday to you all! 

[Hotbear1]

Hummmmm I’ve learn one thing about square they really don’t care about the loyalty of there customers at all we are humans and there will be up’s and down days but square will punish you for slow days or days u take off shame on square no matter how fast you pay back ur loan they really don’t care at allllllll

[ThePlantDealer]

Let us know if you find another processor you like! I'm curious too. 

[Hotbear1]

Hummmmm I’ve learn one thing about square they really don’t care about the loyalty of there customers at all we are humans and there will be up’s and down days but square will punish you for slow days or days u take off shame on square no matter how fast you pay back ur loan they really don’t care at allllll

[Hotbear1]

Hummmmm I’ve learn one thing about square they really don’t care about the loyalty of there customers at all we are humans and there will be up’s and down days but square will punish you for slow days or days u take off shame on square no matter how fast you pay back ur loan they really don’t care at alllll

[Twpchair]

Even though sales have been slower overall how has the year been? If they go by the overall health of your business like it is stated along with new vs return customers, and a HUGE one people need to really try hard to watch this one is returns. It costs money, time, and humans to do this, and the other is disputes!!! I have a zero-return policy and store credit only. I do an in-store warranty on new furniture as our manufacturer just replaces it. Again, too costly for them to return a couch, repair it, and ship it back. The next load coming in or close by drops off. I know in the winter I get nervous that is our slowest time after Christmas and depending on the winter it can be dead slow in mid-Michigan! I have received offers in January and February and thought that you dear lord. So I believe imo they understand or there's more important or all other factors are good. Previous history etc. Most businesses have a slow period in a year. Watch and look at your other metrics and try to stay away from the 2 rough ones. 

[CTC18]

Sitting at 63% paid off in 6 months on a large loan. I’ve received offers at as low as 62% but also as high as 84%. Typically they’ve been in the 70-74% range. Praying for a miracle at this point it’ll come in early against the current trends. I have so much inventory to order for the holiday season and I normally have a loan offer right at this time of year.

[Mmccrain]

I got my second loan ($4k) when my first loan was at 60% paid off. I’m at 70% paid off on my second loan ($4k) all my metrics are green. I opened a new studio and have more clients, more working days and am on the grow and I truly need to get some things before the winter but no offer yet. Not sure how to handle so many unknowns on the requirements for loans thru square. I understand not wanting to roll over too much into a new loan but I don’t owe much at this point. I wish there was clear cut goals for getting a loan.