New Square Loan in 2024

I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!

580,386 Views
Message 1 of 2,705
Report
2,704 REPLIES 2,704

Oh, now I have a lot of hope!!!!  I am so excited for you!!!  I thought they forgot about us too!!!

3,637 Views
Message 925 of 2,705
Report

Whew! I was thinking they didn't love us anymore 🤣

3,631 Views
Message 926 of 2,705
Report
Square Champion

Hello, you are food as well? Do you have a restaurant type business or food truck? I'm in Central Michigan pretty rural, and our mom and pops restaurants are just packed every day all. We have 3 that's it, I'm really rural 😆 🤣 and the opposite side of town where I am is fast food 5 of them coming from right there is 3 major interstates all conversing into town, going up North or down towards Detroit. Besides the weekends, our locals flood our small hometown restaurants. What's killing us is our hometown grocery store both closed in less than 6 months after aldis, Save a lot, and Walmart moved in all within 3-6 mths of each other? I'm just curious how the market was for the food business is all. I kinda had my eye on a food truck just to put in our parking lot at our business. 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
2,925 Views
Message 927 of 2,705
Report

Hey a fellow Michigander. I’m based out of walked lake but 95% of my business is in Ann Arbor. Don’t really have a point to this just saying hi to a fellow Michigander lol

2,888 Views
Message 928 of 2,705
Report

I’m at 83% paid on my current loan, and I’m getting really discouraged as to a new offer coming in. This has been paid back very quickly in reference to the other 2 I’ve gotten.  I’ve never been late, always paid early— all green in metrics. If anything, we’ve been processing A LOT more especially since we are open 6/7 days per week now. I love square, but this is really disheartening to me. Has anyone had a similar experience? 

3,359 Views
Message 929 of 2,705
Report
Square Champion

Hey @Fpfl21. I can give you some insights but of course no concrete answers.  

 

First, loans ARE going out.  I’ve gotten a half dozen offers in the past few months, and I know others who have.

 

Second, almost no one with a current loan is getting new offers at 70-90% currently.  This has been the case for well over a year and I don’t see it changing anytime soon.  Why?  Because if you read the news, or follow the financial journals, you’ll see that all lenders are being very conservative about how much they have on their balance sheets.  Rates with the Fed are still high and will only come down slowly.  There is talk every day of a looming recession, which I think is crazy since the signs for recession just aren’t coming together.  But markets don’t like that kind of talk.  The point is Square is not the only lender who is holding back.  I’ve seen sellers here waiting until the 90% range to get a new offer, and more than a few who completely paid off their existing loans and then waited a while before a new offer showed.  This, as they say, is just the way it is.  The lending market is being highly conservative and cautious.  Hopefully, that will change soon.

 

One more thing.  This year I realized that my cash flow and sales were more than sufficient to qualify for a traditional Line of Credit with my local bank.  I applied — solely on the strength of my business credit and profile — and was approved.  Many of us find here that there comes a point where the Square repayment terms (which are, after all, merchant cash advances and not traditional loan terms) just don’t work for us or make financial sense.  It’s not the fault of the Square Loans — they serve their purpose quite well and help lots of folks getting started.  Anyway, I found that it was a good idea — and finally time — for me to move on from Square loans and find something with more traditional repayment terms, etc.  I’ve learned from my decades in business that it’s never a good idea to rely on just one cash/funding source.  Trying to have a few options we can draw on when we need them is much less frustrating.

 

One more thing.  It is a common misunderstanding that the loan status screen (all green, etc) is a guarantee of a loan offer.  That screen is only meant to highlight issues that might get in the way of loan offers once the algorithm decides that it wants to send us one.  But being all green doesn’t mean anything else, and nothing else should be read into it.

 

The lending market is probably going to loosen up soon.  It looks like the Fed is finally going to start lowering interest rates which will be a major help to all of us.  At this point, patience is about all we have on our sides until this happens.  Since the feared recession did not happen, there is reason for optimism.

 

I wish you well. 

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
3,323 Views
Message 930 of 2,705
Report
Square Champion

If you read through yes, it's trending higher percentage paid off or completely paid off. A few jump in around 70s but not too many. Lenders in general are holding tight right now with the Feds raising or not raising the rates,the market has seemed to mellow out, and all that plays a factor. Lenders have shareholders to answer to. Unfortunately,  that affects us and our offers. We are all feeling it, and it's hard when us customers are doing record sales and yet still waiting.  I hope it breaks soon, and we can all get back to normal and on track. Congrats, though, for doing so well and keeping it  rocking!  Don't give up. Just keep doing great things, and I truly wish you the best and everyone waiting ❤️ 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
3,096 Views
Message 931 of 2,705
Report

Yeah, we kinda gave up on getting a loan. We're about a week and a half from opening our new location and we'll be swamped . Our projections show us at 500% business increase,  so Square would rack up.

2,999 Views
Message 932 of 2,705
Report

I’ve given up to. I stopped checking the dashboard daily. Just feel like it’s going to come when it comes. (If it comes at all) lol 

2,925 Views
Message 933 of 2,705
Report

Is square the only place that offers loans based on payment processing other than PayPal? I am 98% paid off from what i am reading I would do better doing my wait elsewhere with a more predictable loan system, it's part of planning ahead, and a very integral part of growth in a business unlike personal loans for convenience. 

Delinda Roberts
3,947 Views
Message 934 of 2,705
Report
Square Champion


@Thatgirl wrote:

Is square the only place that offers loans based on payment processing other than PayPal? I am 98% paid off from what i am reading I would do better doing my wait elsewhere with a more predictable loan system, it's part of planning ahead, and a very integral part of growth in a business unlike personal loans for convenience. 


There are many places other than Square that offer these based off payment.  Each ones have their own set of guidelines and algorithm.  Some have weekly payments, monthly payments or % of sales similar to Square.  

 

Amex Blueprint (formerly Kabbage)- I believe is only a soft pull for current Amex customers, and i'm almost positive you can check to see if you qualify if you are a current Amex customer. 

 

QuickBooks Capital- Weekly payments based of sales. 

 

OnDeck - Weekly payments based of sales

 

Fundbox- Weekly payments

 

Each of these have their own set of guidelines.  I would encourage you to look at each along with any fees associated very carefully.  All of these, like Square Loans can change algorithm or offers based on a number of things.  Some of them even can change offers or reduce offers based off from your personal credit score.

 

If you are looking for full transparency, I  would strongly advise to look into business lines of credit (BOC) with your current banking institution.  In the long run this will most likely save you a headache of having to wait for funds while still building a personal relationship with your local bank. 

 

Edit: I believe I read an article a few weeks back that the SBA is supposed to also be coming out with some time of LOC or something similar I believe to SB owners.  Unsure of exact details on that though. 

 

Dan
CoatingWorx
Square Super Seller
Check out Square support center for additional help.




4,091 Views
Message 935 of 2,705
Report
Square Champion

Years ago, I went to my credit union and called about a line of credit. Do I need anything, etc, Nope, they had all my paperwork and licenses, and they can look right at my account. I only bank with them.  No kidding in about an hour boom done received a line of credit. Now, I do use that for emergency type situations. But I have it. I just myself like small credit unions vs. bigger banks, just my preference, but they seem to lend faster and more often to small businesses. They did offer a business credit card, and I turned that down over the LOC. I'm old school and I do like Square. I've never been with anyone else, though, to compare. But I swipe that card and 5:05 pm it's in my bank. Loans love them, too. I don't take every offer more so the winter times, or if a deal comes along that I just can't pass up on and an offer came in, I would take it. I'm also one that likes the higher percentage paid back. If I want that loan, I want the most of it and not roll over 30 or 40% of an old loan eating into my new offer. But that's just me. Everyone and their situation is different. I see people with broken equipment or business repairs that need to be done ASAP. That's much different, and I feel for them, and each day I watch hoping they get that offer!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
4,118 Views
Message 936 of 2,705
Report
Square Champion


@Twpchair wrote:

Years ago, I went to my credit union and called about a line of credit. Do I need anything, etc, Nope, they had all my paperwork and licenses, and they can look right at my account. I only bank with them.  No kidding in about an hour boom done received a line of credit. Now, I do use that for emergency type situations. But I have it. I just myself like small credit unions vs. bigger banks, just my preference, but they seem to lend faster and more often to small businesses. They did offer a business credit card, and I turned that down over the LOC. I'm old school and I do like Square. I've never been with anyone else, though, to compare. But I swipe that card and 5:05 pm it's in my bank. Loans love them, too. I don't take every offer more so the winter times, or if a deal comes along that I just can't pass up on and an offer came in, I would take it. I'm also one that likes the higher percentage paid back. If I want that loan, I want the most of it and not roll over 30 or 40% of an old loan eating into my new offer. But that's just me. Everyone and their situation is different. I see people with broken equipment or business repairs that need to be done ASAP. That's much different, and I feel for them, and each day I watch hoping they get that offer!


I agree everyone's circumstances are different and things come up randomly.  The biggest thing is like you said, if possible, to pay that thing down to 10% or less is ideal for sure if you can.  Just makes the most sense to me as well.  A 15k loan doesn't mean anything if you are losing 4-5k of that to pay off the previous one. 

Dan
CoatingWorx
Square Super Seller
Check out Square support center for additional help.




52,147 Views
Message 937 of 2,705
Report

So, we opened our new location this Wednesday and we were at 92% ... we jumped to 99% at noon today.  This move was a great move. Still praying for y'all that's waiting.  We're still waiting,  too.

3,542 Views
Message 938 of 2,705
Report

Finally received an offer. Was at 74% and haven’t processed in a couple of days so was surprised as I was thinking that my last few were triggered by runs of processing. I saw it update the last few days with nothing happening and then today wasn’t expecting it and there it was. Just getting over Covid too so will be a nice start to the week getting some new product lines hopefully and continuing to build business. Good luck to everyone. 

3,195 Views
Message 939 of 2,705
Report

This is amazing! Congratulations!!! I am so happy to see that they are still actively lending. I must ask because i am unsure of the process square does… For when the dashboard updates does that tell you if you will receive one that day or it isn’t the deciding factor for the offer to post?

3,149 Views
Message 940 of 2,705
Report

I had 2 or 3 days with no processing. Those same 2 or 3 days where I watched it update everyday with no offer. Then on the 3rd or 4th day I got an email. So now I’m thinking contrary to what I believed before that it is not after a flurry of processing and also is not in relation to the daily update following processing. It actually made the criteria even more mysterious. All my sales are up. Maybe there’s a time factor involved. I usually get them around 4 months after the last with 70-80% paid. I really have no idea. 

3,340 Views
Message 941 of 2,705
Report
Square Champion

When you update, no, the metrics don't tell you that you are eligible. It's a tool for us to use. If you need to increase your card processing volume, a mix between new and returning customers. That way, you know what to work on. Like they just said, I've seen many lately that needed work but still receiving offers. Maybe one of the others will jump in, but I believe that's exactly what it is a tool and not the deciding factor. You could have been up and killer numbers and then boom if you get sick or off for a couple of days I believe that it's your overall health of the business whether that's monthly or quarterly they take into their decisions I'm not 100% sure. But the metrics aren't the only deciding factor. 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
3,192 Views
Message 942 of 2,705
Report
Square Champion

Congratulations!!! I hope you are feeling better now! Knock on wood. I never had it. Good luck and go kick some butt!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
3,186 Views
Message 943 of 2,705
Report

I applied but it's just been reviewing the business information for the last 20 minutes 

2,591 Views
Message 944 of 2,705
Report

I’m basically just waiting for square to manually verify that bank account. Once it’s done verifying then I can transfer $1 in there so they can see it’s linked. Then they transfer the loan. The loan fee is basically the same percentage as square so not terrible  

2,572 Views
Message 945 of 2,705
Report