New Square Loan in 2024

I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!

580,781 Views
Message 1 of 2,705
Report
2,704 REPLIES 2,704

Is anyone getting loans 

3,845 Views
Message 904 of 2,705
Report

Not too many on here.

14,819 Views
Message 905 of 2,705
Report
Square Champion

It's been pretty slow the last month and half, unfortunately. 1-3, who at least post here jump in here weekly and let everyone know they received an offer.

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
3,571 Views
Message 906 of 2,705
Report

89% updated an hour ago,  all green,  sales up. No offer. 

3,514 Views
Message 907 of 2,705
Report
Square Champion

Ughhhhh, I know I watch every day to see if a group of you updated and any offers! I'm rooting for you! Come on, Square is the first one to open up and let that money 💰 roll!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
3,860 Views
Message 908 of 2,705
Report

I got an update: I posted here last week hoping to see trends in the loan processing this year.  This Saturday received our 12th loan offer, $7K less than our previous.  We were at 83% paid off, all green on the metrics.  The amount was lower than expected, not clear on why.

10,050 Views
Message 909 of 2,705
Report
Square Champion

Good news, bad news, eh @cmeshine.  There are a number of reasons that COULD be part of why your new offer was lower.

 

  1. Square might be slowing down on how much loan exposure they want to have on their balance sheet.  They are, after all, a publicly traded company that has to answer to their shareholders and investors.
  2. If our sales are flat or at least not growing at a good rate to cover inflation and higher interest, then Square’s algorithm understands that inflation is eating into our available cash to pay bills, etc.  Flat sales (or very slowly growing sales) are always red flags to lenders, Square or not.
  3. Sometimes how long it takes us to pay off our current loans can be a factor.  Let’s say that previous loans were paid off with automatic payments in 8-10 months in the past.  But for this current loan it took us 12-15 months.  That tells Square that our card processing volume can’t keep you with higher loan amounts.  Yes, they give us 18 months to fully pay a loan, but they obviously prefer that we pay them off closer to the 12 month mark.
  4. If our cash/card ratio drastically changes, and cash spikes or is consistently higher than historical for our business, that is another red flag.  Since Square must only consider card volume when calculating repayment rates this can become a problem.

Of course, I’m not saying that any of these contributed to your lower offer.  I’m just throwing out a few reasons why this CAN happen.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
484,456 Views
Message 910 of 2,705
Report

Thank you for your insight.  We're at 89% and only in our fifth month of paying back 15,500.00 , so we're definitely ahead of the 18 months.  It would make sense if Square charged interest,  to want us to go the full 18 months.  I prefer Square Loans over conventional because it doesn't tie up credit from our bank in case of emergency or if we wanted to buy another home. 

9,930 Views
Message 911 of 2,705
Report
Square Champion

I don't take every loan either. The summertime is our busiest time until Christmas, and then it depends on the winter. Congratulations again!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
9,325 Views
Message 912 of 2,705
Report
Square Champion

Congratulations! I am sorry it was lower than expected. ughhhhh, but it's something, and I hope it helps! I'm just happy to see it moving forward!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
9,948 Views
Message 913 of 2,705
Report

Square is so weird. 
I got an offer and approved in less than 4 minutes. I just paid off my last loan a few hours ago. It was a bit less than my last loan. But definitely helped in the nick of time!

4,917 Views
Message 914 of 2,705
Report

That's awesome congratulations 👏. Happy for you

3,937 Views
Message 915 of 2,705
Report

Thank!

j will say, I was at 86% paid off for two days as I was taking small payments for a fundraiser we’re doing right now. But all green.

Then processed a large payment, which paid off the balance of the loan. When the dashboard updated, it said I was not eligible. Then a couple hours or so after it updated for the day, I got the offer.

Again, it was like 20% lower than my last loan, but a surprise offer nonetheless.

3,789 Views
Message 916 of 2,705
Report
Square Champion

Congratulations!!!! Thanks for updating everyone waiting 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
If I helped answer your question hit the best answer. Thank you!
3,783 Views
Message 917 of 2,705
Report

congrats! that gives me some hope! I got to 94% today but today was the first day of school and riiiidddiculously slow after being slammed yesterday. I have about $1995 left to pay off of 29K, but if things pick up again i should be paid off in the next week or two. 

 

mine updated at 2:58pm today. all green. 

 

3,950 Views
Message 918 of 2,705
Report

I feel kinda safe In saying if my metrics have stayed green, my shop and processing has shown growth since first loan offer, my first loan is 93% paid and I am not eligible....I am taking it as I am no longer eligible because metrics can't show dark green can they? 

Delinda Roberts
3,678 Views
Message 919 of 2,705
Report

Don't feel to and at 85% and on my 6th loan so 😕 😫 

3,634 Views
Message 920 of 2,705
Report

This is not abnormal. I didn’t get my second offer until a couple days after my first one was 100% paid off and I’ve seen a lot of people say the same. I’ve seen some get an offer earlier of course for a second loan. But my second came after first was 100% paid. Third came at 80% then 66% then 91%. So it’s all random and different for everyone 

3,544 Views
Message 921 of 2,705
Report

Does anyone know of the secret things that get you a new loan offer? All my these are the things stay green, I am 92% paid off I have shown growth since the first loan, surpassed last years 3 months ago. They say it's these things and then what else? Anyone know are they not doing the small loans anymore? It's ridiculous they don't let you financially plan with them, makes me want to start all over elsewhere where I might make better sound decisions other than welll..ummmm.i don't know  

Delinda Roberts
3,590 Views
Message 922 of 2,705
Report
Square Champion

This has been a question for a while now. I've had many loans over the past few years. My current loan is almost paid, but I started receiving new offers a couple of months ago. I think part of it is your consistency in processing and maybe the amount you process.

3,598 Views
Message 923 of 2,705
Report

I’m in restaurants! I thought they forgot about us lol

3,603 Views
Message 924 of 2,705
Report