My square balance disappeared after signing up for square checking

I signed up for square checking then went to go look at my balance and it was gone 

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Square Champion

Hello @Bergsdetailing I'm sorry you're having trouble with your Square account. Unfortunately fellow sellers in this Community can't see your personal account details, but I'm sure Support will be able to help answer the question. If you're missing funds, you really need to speak to someone in customer support. If there is an issue with your account, they will look into this for you.

 

You can contact Square Customer Success through live chat or by phone. There support number is 1-855-700-6000. available from Monday to Friday, 6am to 6pm, PST. More info about the support center is located here: https://squareup.com/help/us/en

 

Before you signed up for a Square checking account, did you have an external banking account setup to receive payments? Your balance should have gone to that account you already set up? You should also double check your banking information in your Square account, to make sure you entered those details correctly. If your bank routing number or account number are incorrect, then your funds would not have been transferred into the correct account. I hope you're able to find a resolution to this matter.

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