Loans 2026

[Jso1961]

Has anyone had any offers this year yet? Usually i get mines ay 63-65% rn im at 73% and haven’t get one yet… starting to get anxious 😬 

[TheRealChipA · Accepted solution]

Hey there @Jso1961.. I'm paying off one at 75% now.  And I'm not expecting a new offer any time soon.  For at least the past two years, new offers have been coming much later than they used to.  These days, I'm hearing from LOTS of sellers here that a) offers aren't coming until the high 80% at the earliest, with many not receiving offers until the previous loan is completely paid off, and b) many are experiencing lower offers than they have received before.

Honestly, this doesn't surprise me too much given the absolute shambles of an economy we are experiencing, with no real reasons to expect that it will get better any time over the next few years.  The lending market doesn't react well to uncertainty like we are experiencing, and it is not just Square's loan arm that is being conservative and cautious.

Keep in mind that I'm NOT saying that you definitely won't get an offer soon.  I'm just saying that the overwhelming experiences I'm reading about here on a daily basis say that you should probably not have high expectations.  And you definitely shouldn't be anxious, unless your business depends on loans to survive, which is a different story.  Another offer will come if your card volume is growing and your other business milestones are where they should be.  But I believe (and many other sellers here believe) that the days of new offers at 60-70% are in our rearview mirror.  

[ShortandSweets]

I am currently at 85% paid off, all criteria is green. This is my 10th or 12th loan with Square, so we are still waiting for an offer. 
I did receive a poll the other day that was asking about other forms of business loans through square, so that might be a possible reason why "normal" offers are delayed. They may be considering rolling out different options. One of the options was smaller loans, so they would be more frequent and paid off more quickly.

[Twpchair]

Yes, there are many things going on in the loan department and your input is greatly appreciated! I am just using theses numbers as a reference only. Not everyone needs or wants a 20k loan and would like a short boost. A 3k loan and say 4 -5 months pay off would be perfect for them. Others don’t care for daily paybacks but would prefer a monthly payment. I would love to see a LOC vs loans. Hopefully, all this feedback will help the majority of the community. Good luck and please keep me updated! I would love to see your feedback work. 

[Abby_M]

Hi @ShortandSweets 

Appreciate you taking the time to post

On our current loan products we have a loan designed as short-term capital, this type of loan is for immediate business needs, it’s meant to be a cash flow boost to help with paying bills, buying supplies—whatever you need to support your business.

Hope that helps, please feel free to reach out to us directly if you have any other questions

[csmajesticinc1]

Thank you for the clarification, even if it wasn’t directed to us specifically. We understand that the loan is designed to provide short-term cash flow support.

In our case, with our current loan 98% paid off, we’re seeking a modest additional boost to help strengthen the business—particularly to purchase new inventory and support continued growth. We’re not looking for the same loan amount; rather, we’re hoping for consideration and support given our strong repayment history, which we believe aligns well with the intent of the product.

That said, the fact that we’re still not being considered for a loan offer through the current algorithm and Square technology does raise some concerns for us regarding how eligibility is being assessed. We wanted to share this feedback transparently, as we value the relationship and would appreciate any additional insight or guidance.

We appreciate your time and look forward to discussing the next steps.

[KEC413]

My metrics don't even show any longer.  I am in the process of paying back a loan and am at 87%.  When I go to check where it used to have all of your metrics, it just says the following:

Thanks for your interest in
Square Loans

We want to help every business grow. Unfortunately, your business is not eligible for a loan at this time. If your status changes, you’ll get an invitation email and see your offer here.

[Mpechlys]

Mine was like that til I did larger swipes, then it picked it back up and showed me updates 

[Abby_M · Accepted solution]

Hi @KEC413 

Thanks for posting on the Square Community.

Loan eligibility and offers are based on a variety of factors including payment processing volume, account history, and payment frequency. We routinely review eligibility of our sellers for Square Loans.

If you don’t see an offer in your Square Dashboard and haven’t received an email noting you’re eligible, you are not eligible at this time. If your business becomes eligible at a later time, you will see loan offers in your Square Dashboard.

Please contact us directly, our Square Loans line is open between 8am-5pm PT Monday-Friday if you want to give us a call.

[KEC413]

I can’t see my metrics to even know if everything is in the green though (last I checked it was).  It also used to have a time stamp daily that showed I was reviewed again for a loan.  That all stopped Jan 19th and would. Ever update after.

[Abby_M]

Hi @KEC413 

We appreciate you letting us know about your situation.

I went ahead and send you an email with more information.

If you have any other questions, please feel free to contact us directly!

[csmajesticinc1]

Another generic reply, as per square dashboard we have completed all this eligibility criteria up to now. but at 98% with all green no offer. its genuinely something to laugh about. 

[Mpechlys]

Any luck?

[RasIII]

Same answer 

[csmajesticinc1]

From a customer perspective, all this strongly suggests a serious problem with how Square’s algorithms and software are functioning.

[Twpchair]

On the outside, I could see how it appears. Behind the scenes, the algorithm and team members are working on a system that fits everyone and their needs. I know even I'm scratching my head here. I am used to everyone else being 70-75% paid off and there's that offer. I look at other POS systems and their policies, and theyhave been doing microloans for some time now. Square has been rolling out different options, paybacks for a good year now. We as the customer don't have to accept say a 3k loan and 4-month payback offer (reference only) skip it and hopefully, the next offer is the larger offer. Hopefully, once everything is in order there will be a list of options 1. Quick and instant 3k loan, 2. Larger loans typically have a 2-4 processing time etc. This is only speculation, I like transparency, and my options right in front of me, and not guessing if or when. Hopefully, by watching the new loans roll out and receiving feedback it seems to be working that way. Good luck and hopefully you will receive one soon. 

[Oliverlaynestan]

I’m sitting at 93% and nothing. 

[csmajesticinc1]

I am extremely sorry i was outstation and had less access to communication. On sunday they send me a offer for $7300. My last loan which i paid off was $23000+fees. It was $15700 decrese and loan offer came when i was 99% paid off. Litterally if i calculate 99.99%. I am genuinely dissapointed because my sales were not decreased... It was increased but $7300? Atleast $12k could have been understandable... 23k to 7.3k was unbelievably low... But i accepted it thinking its small loan and will be paid quickly we could get a better deal next time.. Fingers crossed...

[PrplPngnCndy]

I got my offer today at 65% paid off. It was a 6k increase from my last one. I took it of course. I took a little less than they offered me so that the percentage I pay back is the same as it was for the previous loan. 

So it seems things are looking up, hopefully loans will come through for everyone else soon. The algorithm is odd, I'm not sure how they decide who gets what. But im thankful I got the offer when I did!

[Twpchair]

Congratulations!!!!! Thank you for the update. 

[Paulynne]

Yesss that’s amazing!

[csmajesticinc1]

I just wanted to check if this is happening only to me or to everyone. With my new loan, I don’t see the eligibility criteria section with the green “Good” indicators. It’s not there at all. When you click on the Loans icon and go to the loan page, then press the current balance square, it takes you to the round percentage page. Normally, after that, you can click “More details” and see the eligibility details with the green “Good” and “Needs work” signs. However, there is no option to click “More details” anymore.

Is this the same for everyone?

[Twpchair]

How long has it been since your loan? I thought you were very recent? If so the long holiday weekend could have been why your screen hasn't been back. I have been there myself about 7-10 days after the loan acceptance it updated back for myself.