Loan review

[Slimsdetailings]

Anybody else have issues with square loans? I got approved twice for a loan but get denied every time because they couldn’t very my name, business or bank

[Twpchair]

They are tightening up. But you should have received an email to follow up with. If not I  would call customer service and explain and ask them for the loan department. It could something as simple as if you were using your SSN and then got a federal EIN number. Did you move? All or one can send off a trigger to look at the account. If you follow the above-mentioned it will tell you what they need. Good luck. 

[Slimsdetailings]

The only email I received was this  sent this is the second time it has happened

[Twpchair]

Were you always an LLC and are you the one listed with signing rights? It might sound silly but I have seen a lot of business owners with an LLC put down the secretary or accountant and not put themselves down. 

[Slimsdetailings]

Yes I’ve been llc and I did put all my information pertaining to me

[Twpchair]

Did they ask you to reach out to them and ask for information? Let me tag a Loan Mod ok. @marielmt could you see if he has received something telling him what he needs to do to correct this unless he has. I believe he stated 2x now? Thank you so much! No rabbit holes for me today😉

[Slimsdetailings]

No they have not. I’ve gotten in contact over the phone but they haven’t given me a solution even after happening a 2nd time. I can provide all paperwork needed from my llc if needed. Thank you so much for your help!

[Abby_M]

Hi @Slimsdetailings 

Thanks for taking the time to reach out to us

I took a look at your account and can confirm you have a type of Square Loan that is currently in beta testing. This type of Square Loan is supported by another team. I’ve passed your case along to a team member who can help you further with your loan inquiry. You should hear back shortly.

Appreciate you taking the time to post and sharing your experience. Thanks for your patience with us through this process!

[Twpchair]

Thank you so much!!!!😊