How to fix Not eligible for Square Card

I keep getting message as "Not eligible for Square Card". Unsure what's wrong. How can i get this fixed ?

 

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I had this same issue I called square they told me I entered some

info in wrong too many

times

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Alumni

Hello @ibrowzona - We'd be happy to look into this further for you. Are you still seeing the same issue on your end? 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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I have this same issue. I'm certain it's because I put in an incorrect address. Calling offers no help. Square sure keeps sending me "Sign up for Checking now!" ads nonstop though...

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Square Community Moderator

Hi @IroncladCafe - I'm sorry to hear that this issue with signing up for a Square Card has brought you to the Seller Community.

 

It's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community, but I can provide some general troubleshooting tips. I suggest starting out by verifying that your name and business name match the account owner’s name on the Square account. For security reasons, Square Checking will only be issued to the account owner. 

 

Additionally, in order to receive a Square Debit Card you'll need to set up a Square Checking account. You can open a Square Checking account directly from your Square app or from your online Square Dashboard.


I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
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