Hi @Shanejay. I’m sorry to hear this.
The only way to find out the reason for this is to contact Square Support. No on here will be able to answer that part of your questions. I can say that if this was a recent deactivation, you should be receiving email communication soon. You might want to check your email junk/spam folder in case it was caught up in that. They will be able to tell you if you have any funds available. However, there will most likely be no interest for the length of whatever hold might be on those funds. Interest like that is regulated by federal banking regulations, and those do not require interest payments in the case of held or disputed funds.
I wish you well.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
