Has anyone else lost their square savings balance?

I had a balance and now it says sign up for square savings. I didn't make a deposit and now my money is gone. Plus square is impossible to get in contact with to get a question answered. If someone from square reads this, please get in contact with me. It was thousands of dollars!

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The same thing has happened to me. I put an email into support. So frustrating since I kind of needed that money today. If I hear anything I will let you know.

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Alumni

Hi @Catch @Wyatt91168 - Thanks for stopping by The Seller Community.

 

I understand just how frustrating that issue was. 

Based on updated reports from our engineers who worked on this issue, it has since been resolved.

If you are still experiencing any issues with your account as a result of this technical difficulty feel free to let me know, i'm happy to jump back in with them to get it promptly resolved. 

 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist.

 

Ria
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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