Getting a revaluate for a loan offer after declined

Well this should be some what common to people now

 

well I have a two square account

 

1. Daily walk in customer based 

 

2. i have a once a month pay customers

 

both of them is different business but under company square and  both have a loan on them

On feb 12 or 13

company 1 has about 70% paid off and got a new loan offer but as soon as. I accept it

it was asking why square account 2 was down in volume n processing and yea. I answer why and result is loan declined

sucks but hey now  

on march 24

comapny 1 has about. 88% paid off

and company 2 status on factors all turn back on to green as good status according  the square algo ( this has happen about a week or few days ago ) 

 

so now that its been a month .. some how square “ algo “ isnt really reevaluating my account 1 some how

they used to do a eligibility factor update daily around 1 to 5 pm est 

but now its stock on sunday .. 4 pm 

 

idk if any actual human being is reading this but hey anyone can look into my concern ? 

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Square Champion

You are not updating daily at all but on Sundays? Is that both businesses or just 1? Sorry for the questions but i update every day between 1-3 pm. Saturday and Sunday usually around 5 pm but daily. 

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I dont look at my status update daily but as of now it said sunday 4 pm 

not a monday ( today ) 

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Square Champion

Ok, So just 1 account and a Sunday to Monday. I have had a few myself on a late Sunday or actually Monday at 1 am roll in later. I still have them tagged and they will see this. Having a later update on Sunday isn't highly unusual. I thought you meant it had been 10 days straight and 1 account hasn't been updated at all. These ladies can take a private look. 

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Yea thanks so much for your time

on my concern

now that I have paid off 89% 

and still not a offer

i have been declined offer on feb 13 ( 70% paid off )

and today is march 26 and 89% paid off and my both account is showing good states green 

this is acting some what i dont understand now plz help

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Square Champion

Approximately the loan with 89% paid off just roughly no numbers here, please 🙏 when you update and your loan chart moves later after sales deposit nightly. Do you tend to go up a couple of % points or more? Unfortunately, with both accounts all green, no issues, etc. All you can do is wait for the algorithm to pick up that 89% one. That's why I am asking how fast the rough % going down on you. If say roughly 2-4% daily you are paying down the loan so your 89% goes up. You need to see if you can get that number up, new customers up, swipes per day, or the volume of the swipe. Those are key areas of growth….. Not just good. Push one or two of them hard for 2-3 days and see if it triggers the system to look again at your file. All the mods in the world i could tag, and unfortunately, there is no guarantee of when or if. All we can do is try to trigger it to take a look. I run a 3-day sale to kick it up 55% and boom an offer but i am usually 90/91% paid off too. Good luck. You are close. 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Square Champion

Let me tag in @marielmt and she can help you out and she is real and have you call in and see if it's a tech support issue or get you to the right department. 

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Yea i see my status got update last night ( monday 9:49pm ) 

 

with 88% paid off and new loan offer 

wth … so sad atm 

 

anybody can ping my issue up ?

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Square Champion

Unfortunately, with most if not all POS systems especially, that offer loans it's an algorithm that pings you, not a human. Square is worldwide and millions of businesses who are just like myself and you. My last offer was around 90/91% paid off (I believe a higher % after a very busy day and updated early afternoon before those sales were added in) offer came about 6:30 and was 20 minutes later approved. % is running higher to paid off. Not all of course we are all different. Good luck and keep your metrics up!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Hello square

plz ping me up for a new loan offer 

i am at 88% 

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Square Champion

I'll 2nd that!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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Community Team

hI @Jb1983 

 

Thanks for taking the time to reach out to us.

 

We appreciate your interest in Square Loans. Please note that being declined for a Square loan in the past may impact your eligibility. Keep in mind, loan offers are also based on a variety of other factors including, but not limited to, your current payment processing volume, your customer mix, and your Square account history.The Square Loan program is currently offered by invitation. we can’t predict if or when your business may be eligible for an additional Square Loan, however, we will continue to monitor your account for eligibility. If your business becomes eligible to apply for a loan, we’ll notify you through your Square Dashboard.

 

Feel free to reach out to us directly if you have any additional questions!

Abby_M
Square Loans Team
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This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.
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