Anyone else leaving Square over loan ambiguity?

[BigDad7]

We have been with Square over 10 years. Have paid off many loans. Now, at 82% paid and no new offers. I am sure it is the 1 dispute we had this year (first in ten years). Unfortunately, criteria for loans on other processing sites are more transparent. We are going to switch payment processors on Thursday, prior to payday, if we do not have an offer. We cannot do business in this environment with no transparency. Our loans are always paid off 3-4 months in advance of the due date. I see alot of folks being in trouble and having to sit and wait for a ridiculously ambiguous process. I am sure they do not care anout our 45K/month business. Will post how we do with other processors in 6 months. 

[Twpchair]

I am so sorry to hear that you're leaving after 10 years! Unfortunately, any POS that uses an algorithm is all up to the system. I am old school here too, and I got used to that 75% and the almost-guarantee of the next offer. Unfortunately, over the last two to three years, it's been getting higher and higher, or popping in a 64% offer. In the end you and only you know what is best for you and your business. I do wish you the very best going forward. 

[BigDad7]

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[Vina3]

@BigDad7 Thanks for taking the time to reach out to us. We value you as a Square seller and appreciate your loyalty when choosing to partner with Square for your past business loans. We understand that it is frustrating that we can’t guarantee that you’ll receive a new offer because you’ve had previous loans with us in the past. we are unable to override the automatic loan offer review process with a manual review.However, we will continue to monitor your account for eligibility.