85% paid off all green and still no offer, does any know what's going on
Hi @Arminius !
Appreciate you taking the time to post.
New offers are not automatically extended when a certain percentage of an existing loan is repaid, but your business may become eligible for a new offer when your existing plan is closer to being repaid. We can’t guarantee a loan offer even if the key factors displayed on the eligibility page show all “Good.”
We will continue to review your account daily for loan eligibility. If you become eligible, you’ll be notified directly on your Square Dashboard and through email.
Hope that helps, please feel free to reach out to us directly if you have any other questions!
Hi @Deliman!
Appreciate you taking the time to post.
There are many factors that may affect your eligibility, and accounts are evaluated as a whole.
You may view your eligibility page by navigating to the Loans tab on your Square Dashboard. This page was built to help our sellers gain insight into the status of their Square Loans eligibility by taking your business’s real time data and comparing it to key factors that determine eligibility.
If you have any question please contact our Canadian Loans Support team directly at 888-800-5333.
We appreciate you reaching out and hope this helps!
Received my offer at 78% on Saturday. As bad as I wanted to wait; this has been a slow and brutal winter and I need to rebuild. Hopefully with the new inventory, this will be paid in no time. It was only a $1000 increase but I’ll gladly accept it.
Hi @ianssoph !
Thanks for posting on the Seller Community.
You can connect your primary business bank account with Plaid, and we’ll only use this data to improve future offers. Connecting a bank or multiple banks is optional and will not affect your current eligibility status. Our system will still continue to monitor accounts for eligibility as it has done so in the past.
Hope that helps, please feel free to reach out to us directly if you have any other questions!
Thank you for your help on this thread, @Twpchair! ❤️
It sounded like you were newer to loans. It's so hard to try and make a guess on it with the first few loans especially. Besides me telling you there are no guarantees of if or when the next offer might come. The difficult part is Square and the algorithm trying to figure out your processing pattern. With any new account, you have to start somewhere. The algorithm is a tremendous help for us to use but it's not a guarantee of an offer nor is it a bust if something needs work. Square takes into account your whole profile. Time with Square, previous loans are huge. All the good signs. Increase in sales, volume of swipes, and new customers. The algorithm is doing its job and crunching numbers and recording data. It does look at your account daily. If you can help it increase sales or boost the number of swipes maybe that might trigger it to take a 2nd look at your account. That's just a wild guess. Something has to! Good luck and Keep us posted ok.
Yes, I understood you. It transfers over the next day. Now, when you go to make your loan payment it takes 7-10 business days to process. Once it is cleared you are eligible to update and go back into the algorithm. If or when, with no guarantees, it's hard to say. The last time I paid off a loan in the upper 80s to low 90s, I was 14 days (federal holiday) fell in there to process the payment and clear through the system. Then it took 2 days to go back into the algorithm. Through this process, I was already paid off from sales. Before paying off your loan double-check to make sure you don't have any offers. If you do it will cancel it out during this process. Good luck with your journey!
Thanks for posting on the Seller Community.
While you are not currently eligible for an offer, your account is automatically reviewed daily to determine eligibility. New offers are not automatically extended when a certain percentage of an existing loan is repaid, offers are based on many factors, including, but not limited to, your current payment processing volume, your customer mix, and your Square account history.
Feel free to reach out to us directly if you have any additional questions!
I have seen the waiting list and I believe it is new. I mentioned in another thread (or this one?) that it doesn't surprise me. I can't speak to Square's rationale, but remember this IS an American Express card. I'd imagine that Amex's agreement with Square calls for a rigorous vetting process since that is how they handle their own company-issued cards. I've not seen much chatter about this on this board, though. Like you said, it is a new product. It has been tested and rolled out slowly and carefully and, honestly, that gives me some hope that it is ready for prime time. One last thing -- given the very rocky economic outlook, a waitlist seems like a wise plan on Square's and Amex's part. The last thing any of them (or any of us who depend on the financial stability of Square) want or need is a mountain of uncollectible card debt on Square's balance sheet next year. Better safe, than sorry.
I don't know what you mean by is that a good thing, @Paulynne.. Yes, it's a good thing that Square is continuing to expand their financial offerings to its sellers. But if you are asking if it's a good indication that you, personally, might qualify for a card, there is absolutely no way to guarantee that. Take it at face value -- there is a new card option being offered, there is a waitlist, you joined it and were told you'd hear back. Those are facts. Beyond that, looking into our crystal balls is not wise or productive.
Hopefully. I have had loans since 2022! I don't know? I really wished they would make it more clear- I recently opened 2 new locations. All process through square but my main location is now 80% paid off and all in the green!! Nothing has been offered and normally I always have an offer by now.. I really wished it was laid out like here is what you need to work on instead of the automated response of we check it everyday lol
I completely agree with you. I know clover automatically offers at 66%
Unknown gets so frustrating when we as business professionals needs capital
I have heard very good things about clover... I have just been with square for so many years now.. I like Square I just wished they were more straight forward with their loans.. dont put things in the good if they arent really good and affecting your eligibility lol
You and everyone else. The old days of pre-COVID and that almost guaranteed a 75% loan offer is done. All summer actually this would be the 3rd summer rough really bad. Then comes late Aug/September and boom off it took again all sorts of ranges from 60s-paid off. Keep swiping every day, increase the swipes if you can and promote and get in new customers. Those are key and a healthy business. Please keep me posted ok.
Thanks for posting on the Seller Community.
While you are not currently eligible for an offer, your account is automatically reviewed daily to determine eligibility. New offers are not automatically extended when a certain percentage of an existing loan is repaid, offers are based on many factors, including, but not limited to, your current payment processing volume, your customer mix, and your Square account history.
Feel free to reach out to us directly if you have any additional questions!
Thanks for reaching out!
We routinely review eligibility of our sellers for a Square Loan offer. Keep in mind cannot promise a loan offer, even where all of the factors on the eligibility page are “Good.” It’s important to everyone that lending through Square is done responsibly. We know your business is important and we don’t take that lightly. We want you to be successful and we support your future growth. If you become eligible, you’ll be notified directly on your Square Dashboard and via email.
If you have any other questions, please feel free to contact us directly!
Yes, loans are going out daily. It's nice to see you again! The metrics hun are more of a tool for us to use to see how we are doing, what needs work, etc, and right now it's key to watch your daily swipes, the volume, or dollar amount of each swipe. Also new vs return customers. All of these are key indicators of a strong healthy business. Square still takes into account your past history and how long you've been working with them. It sounds like all is going good. They are going out, so just keep those cards swiping and that algorithm will do its job! Good luck and fingers crossed!
Congrats! I believe you are number 12 unless I missed any with all the threads this week! Thank you so much for sharing, it truly does help others see that yes loans are going out and in fact they have picked up.
i did and it was 3 times higher. My sales have increased by over 4 times over the past 3 years on track to beat that 16 loans the algorithm has your stats. PI couldn't see if you said it was higher, Lower or the same
Got a loan offer today for just over $5k. I’m at 97% in a $40k loan. Sales are the best they’ve ever been (we had our best week ever last week and day yesterday besides Black Friday) but we were only offered $5k? I don’t think it’s worth it for a nearly $700 fee. Things will slow down a little bit, but we are also opening another location this month so it won’t be too much less in card processing and will obv be super busy in 2 months for Black Friday.
If I don’t accept this loan, what are the chances I’ll lose any loan opportunity? Or could it be better in a few days when we pay off the last 3%? I know there’s no definitive answers, but I was wondering if anyone’s been in a similar situation and what the outcome was ?
thanks guys!!
It's a 50/50 shot. I've seen some receive much larger offers and others never budge. Imo going from 40k to 5k is a lot like a payday loan and you would blow through that fast. If you aren't starving and the lights are getting ready to shut off Myself only i would rid it out. Just my 2 cents. Good luck with your decision
Hi @Ashleyann
Thanks for posting on the Seller Community.
Offers through Square Financial Services are only available for a limited time meaning offers can expire or fluctuate. We are constantly evaluating your account (even if you have an active offer). If you choose not to move forward with your current offer, your account will continue to be evaluated for offers.
If you have any other questions, please feel free to contact us directly!
A bit old now, but I would definitely just let that offer go away and see what comes down the pipe if you are really looking for a loan. That fee wouldn't make financial sense for that small of a loan.
Did you get a different offer now?
Hi @Twpchair, I’m not new to Square, but I am new to this community. I’ve had two Square Capital loans so far and I’m currently about 87% paid on the second one. My last offer (back in January 2025) came earlier than expected — around 69% repaid — so it caught me by surprise
This time around, things look even stronger: all my metrics are green, my processing volume has nearly doubled since my last offer, and I’m averaging $5–6k per month in card sales with steady weekly activity. Most of my transactions are higher-ticket jobs in the $300–$1,500 range. (That’s just Square card volume — not including cash and check payments we also receive, which I know don’t count toward offers.)
I was curious if you’ve noticed any recent trends with when offers tend to show up. I know every account is different, but since you’re really active and knowledgeable here, I figured you might have some insight. Appreciate any thoughts, and thanks in advance!
Hello, right now the percentage rate has really been bouncing around. Like you said, yours is in the upper 60s to 70s, when all summer 90% of the offers were high to be paid off. I received one 2 weeks ago, almost 3 weeks ago, 67/68%; four months prior it was mid-90s for that offer. What the key is, is swiping every day and the volume of the swipes. New customers vs. your same old regulars. This is all leading to growth and a strong, healthy business vs. just barely keeping the doors open. I'm retail furniture, and I can run a good sale from Thursday to Saturday and boost all those numbers and take 5-10% of a loan. With everything else improved overall each year, and it I'm in loan range. It, or the algorithm, is picking off those stats. Square is a business and answers to stockholders, and numbers need to look and do good for them as well. What type of work do you do? Are you processing more vs. cash? I know people connect their banks; how much that plays a factor I’ve never seen stats on it. The metrics are a great tool for us to know what we need to kick in fast. They are no guarantee of any loan. You know the golden rule of no guarantees. But if business has, say, tripled over last year and prior year 2x the year before, that’s a great thing, and you’re a great investment. It’s seeing what you can do to push that 87% and the others; they are looking at it closely now. Also, your prior history, processing volume, and years with Square, that’s a factor. Stay away from disputes and chargebacks. Give me a little more info and keep swiping and doing exactly what you have been.
A little off topic. I saw a credit card option that showed up in my banking. When I clicked it, it had me join a “waitlist”. I know Square has. New financial product being the credit card, but this is the first time it actually showed in my account and let me joint the waitlist. It still says I will be notified when I’m invited to actually apply, but I wonder if this is a good sign. Has anyone else received this or have the option in your dashboard?
Let me tag in a few others and the mods and maybe they can get this post in the right thread. This is my first time hearing about a waiting list type thing. There have been a lot of changes with the credit card since it first rolled out. @TheRealChipA @abbeyc @nika is there is a thread regarding this?
Ok thank you.
I have seen the waiting list and I believe it is new. I mentioned in another thread (or this one?) that it doesn't surprise me. I can't speak to Square's rationale, but remember this IS an American Express card. I'd imagine that Amex's agreement with Square calls for a rigorous vetting process since that is how they handle their own company-issued cards. I've not seen much chatter about this on this board, though. Like you said, it is a new product. It has been tested and rolled out slowly and carefully and, honestly, that gives me some hope that it is ready for prime time. One last thing -- given the very rocky economic outlook, a waitlist seems like a wise plan on Square's and Amex's part. The last thing any of them (or any of us who depend on the financial stability of Square) want or need is a mountain of uncollectible card debt on Square's balance sheet next year. Better safe, than sorry.
I don't know what you mean by is that a good thing, @Paulynne.. Yes, it's a good thing that Square is continuing to expand their financial offerings to its sellers. But if you are asking if it's a good indication that you, personally, might qualify for a card, there is absolutely no way to guarantee that. Take it at face value -- there is a new card option being offered, there is a waitlist, you joined it and were told you'd hear back. Those are facts. Beyond that, looking into our crystal balls is not wise or productive.
Thank you! I tend to stay away from credit card questions. 😉 Didnt know if it had its own thread either. Thank you, as always!
is anyone receiving loans from square?
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