85% paid off all green and still no offer, does any know what's going on
Hi @Arminius !
Appreciate you taking the time to post.
New offers are not automatically extended when a certain percentage of an existing loan is repaid, but your business may become eligible for a new offer when your existing plan is closer to being repaid. We can’t guarantee a loan offer even if the key factors displayed on the eligibility page show all “Good.”
We will continue to review your account daily for loan eligibility. If you become eligible, you’ll be notified directly on your Square Dashboard and through email.
Hope that helps, please feel free to reach out to us directly if you have any other questions!
Hi @Deliman!
Appreciate you taking the time to post.
There are many factors that may affect your eligibility, and accounts are evaluated as a whole.
You may view your eligibility page by navigating to the Loans tab on your Square Dashboard. This page was built to help our sellers gain insight into the status of their Square Loans eligibility by taking your business’s real time data and comparing it to key factors that determine eligibility.
If you have any question please contact our Canadian Loans Support team directly at 888-800-5333.
We appreciate you reaching out and hope this helps!
Received my offer at 78% on Saturday. As bad as I wanted to wait; this has been a slow and brutal winter and I need to rebuild. Hopefully with the new inventory, this will be paid in no time. It was only a $1000 increase but I’ll gladly accept it.
Hi @ianssoph !
Thanks for posting on the Seller Community.
You can connect your primary business bank account with Plaid, and we’ll only use this data to improve future offers. Connecting a bank or multiple banks is optional and will not affect your current eligibility status. Our system will still continue to monitor accounts for eligibility as it has done so in the past.
Hope that helps, please feel free to reach out to us directly if you have any other questions!
Thank you for your help on this thread, @Twpchair! ❤️
It sounded like you were newer to loans. It's so hard to try and make a guess on it with the first few loans especially. Besides me telling you there are no guarantees of if or when the next offer might come. The difficult part is Square and the algorithm trying to figure out your processing pattern. With any new account, you have to start somewhere. The algorithm is a tremendous help for us to use but it's not a guarantee of an offer nor is it a bust if something needs work. Square takes into account your whole profile. Time with Square, previous loans are huge. All the good signs. Increase in sales, volume of swipes, and new customers. The algorithm is doing its job and crunching numbers and recording data. It does look at your account daily. If you can help it increase sales or boost the number of swipes maybe that might trigger it to take a 2nd look at your account. That's just a wild guess. Something has to! Good luck and Keep us posted ok.
Yes, I understood you. It transfers over the next day. Now, when you go to make your loan payment it takes 7-10 business days to process. Once it is cleared you are eligible to update and go back into the algorithm. If or when, with no guarantees, it's hard to say. The last time I paid off a loan in the upper 80s to low 90s, I was 14 days (federal holiday) fell in there to process the payment and clear through the system. Then it took 2 days to go back into the algorithm. Through this process, I was already paid off from sales. Before paying off your loan double-check to make sure you don't have any offers. If you do it will cancel it out during this process. Good luck with your journey!
Thanks for posting on the Seller Community.
While you are not currently eligible for an offer, your account is automatically reviewed daily to determine eligibility. New offers are not automatically extended when a certain percentage of an existing loan is repaid, offers are based on many factors, including, but not limited to, your current payment processing volume, your customer mix, and your Square account history.
Feel free to reach out to us directly if you have any additional questions!
I have seen the waiting list and I believe it is new. I mentioned in another thread (or this one?) that it doesn't surprise me. I can't speak to Square's rationale, but remember this IS an American Express card. I'd imagine that Amex's agreement with Square calls for a rigorous vetting process since that is how they handle their own company-issued cards. I've not seen much chatter about this on this board, though. Like you said, it is a new product. It has been tested and rolled out slowly and carefully and, honestly, that gives me some hope that it is ready for prime time. One last thing -- given the very rocky economic outlook, a waitlist seems like a wise plan on Square's and Amex's part. The last thing any of them (or any of us who depend on the financial stability of Square) want or need is a mountain of uncollectible card debt on Square's balance sheet next year. Better safe, than sorry.
I don't know what you mean by is that a good thing, @Paulynne.. Yes, it's a good thing that Square is continuing to expand their financial offerings to its sellers. But if you are asking if it's a good indication that you, personally, might qualify for a card, there is absolutely no way to guarantee that. Take it at face value -- there is a new card option being offered, there is a waitlist, you joined it and were told you'd hear back. Those are facts. Beyond that, looking into our crystal balls is not wise or productive.
I’m sitting at 80% repaid and haven’t received an offer. I have always received one before this point. However, my business is doing great so it’s really not necessary to accept an offer at this time. Please keep us posted when you receive your offer!
@80% you should be getting an offer any day now 🙌
I'll 2nd that for every one of you! I will say for a group to wait and any day now ( going off of other people who have posted. You are a nice easy-going group. For those who are seasonal, please make sure you updated your hours within square. The algorithm picks that up or should if you watch your metrics and they are dropping in multiple areas let me know so I can tag someone who can look into it and see if took.
72% and no offer. Hoping for this week🤟
I am at 85 and still nothing , waiting I have expansion in restaurant , will include ice cream this year , I got everything done , 8000 later now I just need to buy merchandise to sell , and I have to units that need repair . Capital would be good right now . But still nothing . This winter we have no control over sales that is why in those time is the system knowing we have bad weather across the country, or is it using that weather to determine how much capital you will get ?
Hello, I understand winters very well! I am in Michigan and it has been a brutal March. Bare with me I just went through this with tech support 3 weeks ago ok? In your settings btw I had to use my laptop or tablet or turn the phone sideways and use desktop mode. It goes over the business settings like the day you set it up. Check out everything all good scroll down and business hours. Each day you have been closed or are closing in the winter change that day or update hours. This is for Square only ok. Your Facebook or whatever you use for social media platforms doesn't apply to this. We are “closed” Tuesday and Wednesday” this winter we have never been closed this much due to weather! The gentleman I had from the tech support was awesome and was not getting off that phone till we figured out something and this was it for now. But, I do not use Instagram so if you do and Facebook you need to make sure that your correct hours are there! Squares team is constantly changing and updating new features daily. I hope this is a huge one! If you need help call customer service and hit tech support nothing else ok. Tell them you need to update your account with Square and hours. As of right now, that's all I can say to do to help you offset some days. Now, if you close for a month during upgrades or new equipment coming in change that! Call again, tech support is great. I believe he told me but don't hold it to me because I had issues having mine save the new information. But you can see the box temporarily closed for 1 month and then a box dropped down for you to explain why again tell them under construction new equipment, upgrading, etc. Try that and then immediately after go to your social media mine was all ok but you want to make sure especially Google ok. Good luck and let me know if you have any questions ok.
I was coming on here to ask.....pre-pandemic I would always get offers for a new loan at around the 85% paid off mark. Post pandemic, I don't get an offer until about a week or so after its 100% paid. So, it seems they've changed their methodology. My business is healthy. I always pay way more off within each window of the "minimum due" date. Hopefully that counts for something. It was so much more convenient in how it was done, pre-pandemic. Thank you!
Hello, it has been trending higher percentage of the upper 80s pay off (not everyone of course) if you have been reading through though it is looking better for those posting with offers coming in higher lately. That's a great sign! I received my offer 2-3 weeks ago. 85-87% roughly and 5k higher than the previous offer at 91% paid off. The one after that quickly was 69% and I passed on it. There's a great group of people on here now who help out and follow the current trends. It's not rocket science but the best way to keep each other informed. We are all different and process differently so it's up to that ole algorithm to pick up whatever triggers it for you. Good luck and thank you for posting! Please keep us updated if don't mind. It does help others waiting.
I am currently at 92% paid off and would like to pay off completely but it makes you wait 10 more days!! Literally have $140 left to pay 😳 with no new loan offer in sight!!
I had ~$693 left and decided to pay it off. Day 7 since I've paid it off and no new offer. Maybe I should have not done that, idk. It definitely seems like the offers don't come up as quick as pre-pandemic..at least for my business even though I'm trending up in all metrics.
Received my offer at 78% on Saturday. As bad as I wanted to wait; this has been a slow and brutal winter and I need to rebuild. Hopefully with the new inventory, this will be paid in no time. It was only a $1000 increase but I’ll gladly accept it.
How were your metrics? If you don’t mind answering. Were your yearly percentages up?
Everything is up from before. All is good.
My yearly sales have been up by 15% my metrics were green and consistent. Last Thursday-Saturday I had a spike in sales by 5%
I am at 86% now and still nothing. Hopefully it will come any day now
91% here and all in green
I'm waiting and watching for you as well!
Thank you
Any updates???
Nothing unfortunately
You have to be paid off completely now? I am hoping that spike will kick it in. I just try to remember in the back of my head as I am looking for my offer naturally, that so are people all over the world! I follow trends and you are breaking all those. So that's great. IMO it's just got to pick up on that with the algorithm. It stinks I know and that is why they say no guarantee if or when. It's taking in data daily and you do update regularly correct? Mine is 1- 3 pm daily. Sometimes Saturday and Sunday an hour later but I update. Make sure you are and if you are it has to pick you off. Usually, a big spike in sales will trigger it. Other factors do as well. 2nd and 3rd loans are the ones that are trying to find the right size offer for your business. You are going on close to a year and it is time you start to go up in offers to match your sales. I myself only am not stressed about if part you are rocking it! It's just when it will be and I would think soon. Especially, if you keep pushing out those numbers. After loans 5-6, they seem to run more smoothly and consistantly has yet to be determined. The old days are gone and they are sticking with the higher percentage paid back pretty tightly.
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