1 payment dispute

So how long does 1 payment dispute affect the loan eligibility 

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Community Team

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Hi @HugzGrub 

 

Thanks for posting on the Seller Community.

 

Recent disputes on your Square account may impact your eligibility regardless of the outcome of the dispute. Keep in mind, loan offers are also based on a variety of other factors including, but not limited to, your current payment processing volume, your customer mix, and your Square account history. Square Banking reviews accounts on an ongoing basis. There is no specific information we can share at this time because eligibility is based on a unique formula, but keep in mind that we evaluate accounts as a whole. We will continue to monitor your account and notify you if your business becomes eligible for a Square Loan offer.

 

Please contact us directly if you have any other questions

Abby_M
Square Loans Team
Sign in and click Mark as Solution if my reply answers your question.

This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.

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Square Champion

 Many factors to consider first before going there. How long have you been with Square? All previous loans have been paid back no issues right? 1st dispute you've ever had? 1 dispute isn't a make or break it type deal. Yes, they Re not good but it's the one and only. Square looks at your total history with them. Any increase in sales, new customers, or the amount of swipes per day, and an increase in the dollar amount of the swipes. All good and shows growth. Keep swiping as much as possible and no more disputes ok? Then you should be fine. 

Tammi
Owner of The White Pallet Chair
Square Champion, Expert and Advisor
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Been with square over 10yrs , All previous loans paid no issues, 1st ever dispute did exactly what the Square team recommended in resolving the issue Sales are up New customers coming in swipes are up Projection for growth upwards so I'm not sure what the algorithm is looking for I'm 99% paid off on current loan and just waiting to see what happens sure could use a boost 😀 

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Square Champion

It is not just you, unfortunately. If you read this thread, you will see % and yesterday, I believe that two were posted, both 100% paid off, and an offer came in. One was 1 day after fully paid off and the other 5 or 6 days, I believe. It has been slow, and a high percentage has been paid back for the majority. You hit everything good; unfortunately, it's just a long wait for a good chunk of users. Hold tight; one good thing is you aren't asking at 70% and then looking at the thread. They are still lending, and loans are going out. The saying we all dread, "if or WHEN," rings true right now.

Tammi
Owner of The White Pallet Chair
Square Champion, Expert and Advisor
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Community Team

Solution

Hi @HugzGrub 

 

Thanks for posting on the Seller Community.

 

Recent disputes on your Square account may impact your eligibility regardless of the outcome of the dispute. Keep in mind, loan offers are also based on a variety of other factors including, but not limited to, your current payment processing volume, your customer mix, and your Square account history. Square Banking reviews accounts on an ongoing basis. There is no specific information we can share at this time because eligibility is based on a unique formula, but keep in mind that we evaluate accounts as a whole. We will continue to monitor your account and notify you if your business becomes eligible for a Square Loan offer.

 

Please contact us directly if you have any other questions

Abby_M
Square Loans Team
Sign in and click Mark as Solution if my reply answers your question.

This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.
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