Square Champion

ios17.0.2

Greetings my square people!!! Are others having issues with the Square appointments app and texting from within it?  Im having to copy number and open text app within iPhone . Thanks!

 

Any idea when this will be updated? Thank you!

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Square Champion

@EcoAutoClean I think there is a newer version 17.0.3 so I would update and also make sure to go into the play store into the app detail screen and make sure it is updated (I have seen some times where an update is there and it just doesn't push out immediately.).

 

 

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

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All updated..still doing... 😥.. Thanks for the reply!

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Alumni

Hello @EcoAutoClean

 

From the screenshots you have attached, I'm not quite sure what the issue is, since that looks like Apple's native messaging app and not the Messages feature within the Appointments app.

 

Would you be able to send a screenshot of the Appointments app after you access the Messages feature? 

 

Thank you.

Frances
Community Moderator, Square
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Previous to ios17 I was able to open appointments app, click clients phone number, click SMS (sorry not messages within the app) and when it opens up sms on iPhone, there is no text box to type in. So now I have to copy number, go to my iPhone message app, create sms and paste number. 

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if i copy number paste in iPhone message app then text box appears 

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Alumni

Hey @EcoAutoClean

 

I can see that now. 

I tested with my iPhone and sure enough, the text box is not showing. 

 

I'm really sorry about this issue. 

 

It looks like it was reported to us by another seller and we are implementing a fix on our next update.

 

Thank you for letting us know! 

Frances
Community Moderator, Square
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Absolutely!! Thank YALL!!!

 

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