iCalendar Sync

[andreakennedylm]

Considering a switch from Acuity to Square for appointment scheduling. Why does square not have iCal sync when Acuity does and I believe they are owned by the same “parent” company. This is a HUGE issue for many of us. Yes there’s a work around with Google Calendar but I’d like a direct sync. Seems it wouldn’t be difficult for square to create this feature…..

[Summer2024 · Accepted solution]

Hi, @andreakennedylm ! 

Currently, Square Appointments syncs with Google Calendar rather than iCal directly. This setup allows real-time two-way syncing. So any updates in Google automatically appear in Square and vice versa, but we realize that relying on Google as the bridge adds an extra step for Apple Calendar users.

You’re right that Acuity offers a native iCal connection. However, the two platforms are built on separate systems and infrastructures, and at this time Square’s appointment scheduling platform doesn’t yet support direct iCal integration.

I hope this helps!