highlight available date/time

[bdslorain]

Recently, there must have been a change to the look on the customer end when booking and appointment.  I've tried it myself and I cannot figure out how to change it back.  I want the day to be highlighted blue like it used to be if there is an opening.  Right now, it's "bolded" but barely looks different than a day where an appointment is unavailable.  Additionally, down below, I'd love if the available time is highlighted. 

I tried to send an e-mail ticket but got a response that was completely off topic from the request I made.  Anyone able to help?  This could be a deal breaker for me because I am literally losing business but I do not want to leave!  

[Lou8]

 

Hi @bdslorain, thanks for posting on the Community.

I'm sorry to hear our support team couldn't help you - I'd be happy to assist you on this.

Could you share your online booking URL, or share a screenshot of what the calendar looks like for you, so I can take a closer look ?

This is what the date/time looks like on my own widget - is this different on your end ?

[bdslorain]

thank you for replying!  The shot you have is perfect.  I know, because I work with this all the time, that the 18th, 19th and 20 have appointments on them because they are bolded.  but barely.  They used to be highlighted in blue and stand out more.

I'm losing bookings because people are telling me that they don't see an availability.  They're going too quick and that's on us not them.  Can we bring back the option to hightlight in blue instead of just bold?

[RobynR · Accepted solution]

@bdslorain Thank you for your message!

I understand the concern, and I’m sorry to hear that the current bolded dates aren't standing out enough, leading to lost bookings.

Please share this feedback with our team in the Ideate Board so we can explore the possibility of reinstating that feature or finding a solution that improves the user experience.

I appreciate you bringing this to our attention!