@johnson_1320 I should probably go ahead and throw a little water on this fire. I would NOT recommend hoping for a quick turnaround on this. Even if it is determined that it is a bug that needs squashing, I can speak from my former-life experience as a software engineer and say that it would be on an order of weeks, if not a month or two, to identify, code, test and then propagate a fix to all of Square’s worldwide servers. Because even little changes can result in unexpected results in other places, this process is rarely rushed or hurried.
Anyway, I’d rather not set you up for disappointment here. If you want to do a push, you’d be better off looking in the Square App Marketplace for gift card vendors that integrate their offerings with our Square accounts. Then you aren’t worrying about how long Square might take to do this right. I realize that might result in a little pain if you decide in the future to transition to Square e-gift cards. But, at least, it is accepting what is probably reality.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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