The prices on my website appear with a comma instead of a period....how can I change this?

I’m experiencing an issue with how prices are displayed on my website connected to Square Online Booking. Specifically, the prices appear with a comma instead of a period — for example, instead of showing $135.00, it displays as 135,00 $.

This formatting is confusing for my U.S.-based clients and does not match standard American currency notation. I would greatly appreciate your assistance in correcting this so that all prices are shown in the appropriate format with a period (e.g., $135.00).

Could you please advise on how to resolve this issue or update the settings?

Thank you in advance for your help.

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Square Champion

Hey there @SkinsLaser.. There do not seem to be any user-controlled settings that allow us to change this format.  Obviously, yours is wrong, but nothing in Square's help documents or settings hints at us being able to fix it.  I'm going to recommend that you contact Square Support to see if there is something amiss in your account that they can fix.

 

Before you do, you might want to try unpublishing and republishing your site.  Sometimes this resets things by clearing the slate.  Go to your online store in your web dashboard.  Click on Website > Site Preferences.  Scroll to the bottom and click the Unpublish button.  Then, re-publish your site as normal.  If this doesn't reset things, then give support a call.

 

Lastly, I'll tag the Square moderators here in the Community.  Maybe one of them can offer assistance.

 

 

@Kassi_@RSosebee1@_Violet@MayaP@Summer2024@Summer2024@Ellie_@Katie_SQ@Laurie_@Sammie_C

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Thank you so much for your advice — I truly appreciate it.

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That comma vs. period issue is definitely confusing — hoping Square updates regional settings soon! In the meantime, unwind with Subway Surfers Unlimited Money for some stress-free fun.

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