Service Library not appearing on squareup website

[Brubble]

I have my services in the service library already filled out but they are not appearing when I want to add them to my site. I have a staff member assigned and allowed the items for online booking but still nothing. Any help is appreciated, thank you!

[rtfulk · Accepted solution]

@Brubble Welcome to the community. 

I would open one of the services in Dashboard → Items → Service Library and check the individual variation. Under Online booking, make sure that variation is set to be bookable online and that your staff member is assigned to that specific variation.

Also check Appointments → Online Booking → Channels and make sure online booking itself is enabled and the correct location is being used.

If all of that is correct and the services still don’t appear, try Appointments → Online Booking → Channels → Edit service display and see whether the services show there. Square lets you control which services/categories are displayed and their order from that screen.

If they don’t appear there either, I’d contact Square Support because something isn’t syncing correctly between the Service Library and Appointments.

Here is a link to Square documentation about online booking.

https://squareup.com/help/us/en/article/5355-set-up-online-booking-with-square-appointments