How does 'Any Available' staff member work?

[sabo]

I assumed this was simply randomly assigned but want to be sure before I explain it to the staffs.

[RobynR]

Hey @sabo,

Welcome to the Community.

Enabling the Any Available option in your Square Appointments settings allows clients to select from all available time slots and get automatically assigned to a staff member.

You can learn more here.

I hope this helps. Please let me know if you have any further questions.

[sabo]

I couldn’t find the answer in the link you provided. Is it randomly assigned or is there some logic behind how customers are assigned?

[Summer2024 · Accepted solution]

Hi there, @Sabo😊 

Taking over for Robyn here....

Yes, if you choose "Any available", the customer will be assigned any staff member but there is no "formula" behind how customers are assigned. They will just be assigned any available staff member. 

Hope this helps!

[sabo]

ok that’s perfect. thanks!!