Hi @GlowGirls143. That is entirely up to you, and you can specify this in your settings from your online dashboard. Go to Appointments > Settings > Payments & Cancellations. If you want to require payment in full at the time of booking, click on “No requirements to book” (I know it’s weird, just trust me!) then select “Require full prepayment.” Click Next, enter your cancellation policy, set any other settings you need and click Save.
Now when customers book online, they will be required to pay in full to complete the appointment.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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